Enrollment Client Success Manager

Job not on LinkedIn

🔥 10 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Clarity

WebsiteLinkedInAll Job Openings

201 - 500 employees

🧘 Wellness

👥 B2C

💰 Seed on 2023-02

Wellness • B2C

Clarity is an India-based anonymous emotional support platform (product of We Heal Private Limited) that connects users with trained, non-medical listeners via chat, voice call or video call for help with breakups, loneliness, relationship issues and other emotional concerns. The service emphasizes anonymity for users, identity verification for listeners (including Aadhaar verification for Indian listeners), and positions itself as a consumer-facing app focused on emotional wellbeing; it lists investors and public endorsements from Indian founders and investors. Clarity markets itself as "India's biggest emotional support platform" and operates a mobile app and online presence for anonymous, judgment-free conversations.

📋 Description

• Train schools through the onboarding and implementation process • Proactively schedule and lead regular check-in calls with schools throughout the year • Ensure schools remain on track to achieve their goals using Clarity • Serve as a trusted thought partner to schools • Communicate feature requests and product improvements to the product team • Respond to school support inquiries and escalate relevant issues to internal teams • Solicit and document feedback data from client schools • Attend and participate in regular team and company meetings • Attend and participate in professional conferences as needed • Develop and maintain training materials and resources for school users • Perform other duties within the scope of the job classification

🎯 Requirements

• A minimum of 5 years’ direct work experience in a PK-12 school business office or non-profit billing and accounting • Growth mindset and eagerness to join a quickly growing team • Ability to embrace uncertainty and design processes • Genuine interest in helping people solve their problems • Comfort with technology and ability to learn new systems and software quickly • Familiarity with HubSpot, Zoom, Google Suite, Loom, Tango, LogRocket, Linear, and Notion • Excellent organizational, time management, and communication skills • Experience using spreadsheets to analyze data and drive decision making

🏖️ Benefits

• Stock options • 100% company-sponsored health, medical and dental insurance • Fully remote work environment • Team-specific and all-company sponsored offsites every year • Personal and professional growth opportunities • Product-focused organization investing in improving the experience of school and family users

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