Principal Technical Writer

Job not on LinkedIn

🕒 Yesterday

🇺🇸 United States – Remote

💵 $100k - $247k / year

⏰ Full Time

🔴 Lead

🔏 Technical Writer

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Clarity Innovations, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1996

💼 Consulting

📣 Marketing

📚 Education

Consulting • Marketing • Education

Clarity Innovations, Inc. is a trusted partner for educational technology (edtech) strategy, content, design, and engineering, serving clients in the K-12 education space for nearly thirty years. They specialize in creating innovative solutions tailored to meet the unique needs of their partners, focusing on quality product development and user-friendly design. With a dedicated team of experts, Clarity Innovations collaborates closely with clients to enhance their educational offerings, ensuring successful project outcomes and impactful learning experiences.

📋 Description

• Develop and document the overarching content strategy for the USSF platform, including voice, tone, structure, and delivery standards • Work with developers and CMS administrators to architect scalable, reusable content structures using Directus • Establish editorial standards, style guides, and publishing workflows • Ensure consistency and compliance across distributed authors • Train, support, and onboard USSF personnel who contribute content • Create playbooks, templates, and onboarding materials • Collaborate with UX designers to write and review interface copy, microcopy, and task-based content • Conduct content audits, user research, and stakeholder interviews • Use analytics to improve engagement and effectiveness • Represent content in product planning, sprint cycles, and stakeholder reviews • Advocate for user-centered messaging and plain language principles • Collaborate with design, product, engineering, and communications teams • Guide a distributed group of content contributors

🎯 Requirements

• 6+ years of experience in content strategy, UX writing, or content design for digital platforms • Strong background working with CMS tools, preferably headless platforms like Directus, Contentful, or Strapi • Experience creating and maintaining editorial standards, content models, and governance frameworks • Exceptional writing and editing skills focused on clarity, tone, and accessibility • Proven ability to collaborate with cross-functional product teams in Agile environments • Familiarity with Section 508 accessibility standards and user-centered content practices • Excellent facilitation, communication, and stakeholder engagement skills • Preferred: BS in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET accredited or CAE designated institution • Preferred: Experience working with public affairs and legal teams within the DoD • Preferred: Experience supporting federal or DoD digital services or working within a regulated or secure environment • Preferred: Understanding of structured content design and content API delivery • Preferred: Familiarity with plain language, information architecture, and UX principles • Preferred: Exposure to security clearance processes or prior work with classified content workflows • Preferred: Experience working in or with the USSF

🏖️ Benefits

• Performance-based bonuses • Medical coverage • Dental coverage • Vision coverage • 401(k) plan with company match • Substantial paid time off • Paid holidays • Flexible work arrangements where possible • Income protection benefits • Professional growth resources