Associate Principal Technical Writer

🔥 16 hours ago

🏄 California, Oregon, +2 more states – Remote

🏄 California – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $157k - $182k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔏 Technical Writer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Saviynt

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $130M Private Equity Round on 2021-09

Healthcare • Consulting • Logistics

Saviynt is a leading provider of cloud-based identity and access management (IAM) solutions. Their platform, known as the Identity Cloud, offers comprehensive identity governance, administration, and application access governance. Saviynt's solutions focus on secure identity management, ensuring compliance, modernizing legacy systems, and supporting multi-cloud environments. They serve a wide range of industries including healthcare, financial services, and government sectors. Leveraging AI/ML, Saviynt provides in-depth insights and analytics for enhanced identity security. They are recognized for their robust capabilities in identity governance and administration, helping organizations to efficiently manage and protect employee, contractor, partner, and machine identities.

📋 Description

• Independently explore, configure, and test complex cloud-native security capabilities, including AI-powered capabilities • Create configuration guides, integration instructions, API references, troubleshooting resources, online help content, release notes, and product feature guides • Collaborate with Product, Engineering, and subject matter experts to translate complex technical details into accessible content • Own documentation strategy and execution for cloud-native identity and AI security capabilities from development through release and ongoing improvements • Investigate technical scenarios involving cloud infrastructure, AI agents, non-human identities, authentication and authorization, APIs, and runtime access controls • Design, implement, and scale AI-enabled and agentic documentation workflows for content generation, validation, quality improvement, and retrieval readiness • Lead major documentation initiatives from conception through delivery • Mentor and guide other technical writers • Analyze documentation usage, performance data, and stakeholder feedback to identify knowledge gaps and drive measurable improvement • Help shape Saviynt’s agentic documentation strategy and AI-ready content practices

🎯 Requirements

• 12+ years of technical writing or technical content development experience for enterprise software • Bachelor's degree in Technical Communication, Computer Science, Engineering, English, or a related field, or equivalent practical experience • Demonstrated experience designing and developing documentation for technically complex, cloud-native products, preferably in security or identity management • Hands-on experience with at least one major cloud platform: AWS, Azure, or Google Cloud Platform • Strong understanding of cloud computing, enterprise security, Identity and Access Management (IAM), and AI security concepts • Knowledge of OAuth 2.0, OIDC, SAML, JWT, and policy-based access control • Experience applying generative AI/LLM technologies to documentation or knowledge workflows • Familiarity with Retrieval-Augmented Generation (RAG) concepts and AI/LLM-ready content • Hands-on experience with REST APIs, Git-based workflows, Markdown, Jira, and modern documentation platforms • Familiarity with AI security concepts, AI agents, and non-human identities • Familiarity with scripting or programming using Python or JavaScript and docs-as-code/CI/CD workflows • Excellent written and verbal communication skills • Strong analytical and problem-solving abilities • Ability to collaborate with Product Managers, Engineers, and subject matter experts • Skill in mentoring and developing colleagues • Adherence to Saviynt’s information security and privacy policies and procedures, including annual security training

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • 401K • Unlimited PTO • Sick time • Employee Recognition Programs • Team Socials • Discretionary bonus plan eligibility • Learning and opportunities to grow and advance in your career