Administrative Assistant

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Classet

1 - 10 employees

💰 $3M Seed Round on 2022-12

Classet helps businesses across the country hire the most qualified skilled employees on the market. We simplify the process to find and engage with eligible candidates and make it easier for existing skilled workers to plug into the right opportunities by showcasing their professional work, skillsets, and certifications.

📋 Description

• Serve as the primary point of contact for prospective and existing clients via phone and email. • Schedule, reschedule, and coordinate appointments for multiple therapists. • Guide new clients through the intake process and assist with required documentation. • Verify insurance benefits and assist with basic billing and co-pay processing. • Maintain confidential client records with accuracy and professionalism. • Coordinate communication between clients and clinicians. • Monitor calendars to maximize scheduling efficiency. • Support general administrative projects and office operations as needed.

🎯 Requirements

• Excellent written and verbal communication skills. • Friendly, compassionate, and professional customer service approach. • Strong organizational and multitasking abilities. • High attention to detail and accuracy. • Comfortable learning new technology, including scheduling platforms and Electronic Health Record (EHR) systems. • Reliable high-speed internet and a private home office environment. • Ability to handle confidential information with discretion and professionalism. • Previous experience in an administrative, receptionist, customer service, or healthcare support role. • Experience with medical scheduling, insurance verification, or healthcare billing. • Familiarity with HIPAA regulations or healthcare privacy practices. • Interest in psychology, counseling, or behavioral health.

🏖️ Benefits

• Competitive salary • Fully remote work environment • Paid time off and holidays • Health, dental, and vision insurance (where applicable) • Professional development opportunities • Supportive and collaborative team culture • Opportunities for career growth

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