Account Manager

🕒 September 3

🗽 New York – Remote

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💵 $69.7k - $89.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 17%

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Logo of CLEAResult

CLEAResult

1001 - 5000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private Equity Round on 2013-06

Consulting • Healthcare • Logistics

CLEAResult is North America's largest provider of energy efficiency, energy transition, and decarbonization solutions, aimed at reducing energy consumption and promoting sustainable practices. They offer a comprehensive suite of services and technologies including energy-efficient product marketplaces, greenhouse gas emission tracking, and strategic energy planning. Their mission is to create an environmentally sustainable world by collaborating with utilities, governments, and private businesses to implement impactful energy-saving measures. CLEAResult also educates and trains individuals in best practices for energy efficiency, supporting a transition from carbon-producing power to clean energy sources.

📋 Description

• Recruit new Participating Contractors through tactics such as attending community business leader events and meetings • Onboard new Participating Contractors by collecting documentation and providing onboarding training • Conduct regular and supplementary Participating Contractor trainings • Coordinate translation services for trainings of installers and other non-native-English-speaking Participating Contractor staff • Manage quarterly Participating Contractor allocations and performance • Coordinate and lead meetings with individual Participating Contractors to review project pipelines and monitor progress toward program goals • Conduct at least quarterly on-site visits at larger Participating Contractor locations to gather feedback and assess installation capacity • Provide performance feedback and encourage improvement • Address underperformance and manage disciplinary action when necessary • Draft correspondence regarding program deadlines, announcements, and changes • Handle project-specific issues such as failed inspections and payment inquiries • Address complaints and manage escalations • Coordinate semi-annual contractor in-person events and bi-monthly webinars • Gather and document lessons learned and feedback for internal staff and utility companies • Develop and maintain contractor ratings • Maintain an accurate Participating Contractor list for the Company’s “Find a Contractor” web functionality • Manage annual/bi-annual recertifications

🎯 Requirements

• Possess a valid driver’s license with reliable transportation and no history of major driving infractions • 5-8 years of relevant experience • Bachelor’s degree preferred • Knowledge of Weatherization, HVAC, or Building Construction preferred • BPI, OSHA, and EPA Lead certifications preferred, yet not required; or ability to obtain/pass skills test once hired • Ability to explain programmatic information in an easy-to-understand way • Strong listening, verbal, and written communication skills • Consistently friendly, positive, and respectful communications, even under pressure • Ability to develop and maintain positive interpersonal relationships • Excellent organization, record-keeping, and time management skills • Experience with Microsoft Office preferred, or ability to learn Outlook, Excel, and OneDrive • Proficiency with mobile applications • Ability to pass level 1 and level 2 background checks and drug screening • If applicable, meet all DOT qualification requirements and comply with applicable federal, state, and local transportation regulations • Applicants must be authorized to work in the country where the position is located without employer sponsorship or support

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Company-paid health care concierge service • 401(k) with company match • Paid vacation, sick, personal, and parental leave time • Paid Volunteer Time • Employee Recognition Program – convert recognition points into gift cards • Employee Assistance Program • Access to on-demand training courses

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