Therapeutic Account Manager, Liver

🔥 23 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Mirum Pharmaceuticals, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

Healthcare • Biotechnology • Pharmaceuticals

Mirum Pharmaceuticals, Inc. is a biopharmaceutical company dedicated to developing and delivering transformative therapies for rare diseases. The company's scientific focus is on therapeutic areas such as cholestasis, inborn errors of bile acid metabolism, and genetic neurology, with an emphasis on addressing unmet medical needs. Mirum's flagship medication, LIVMARLI, is available in the U. S. and the E. U. , while their pipeline features other promising candidates such as Volixibat, aimed at changing the trajectory of rare diseases. Driven by a passion for patients, Mirum Pharmaceuticals is committed to revitalizing communities affected by rare diseases through meaningful scientific discoveries and evidence-based therapies.

📋 Description

• Develop and execute territory business plans aligned with national, zone, and regional priorities • Use performance data, customer insights, market intelligence, access dynamics, and competitive trends to identify opportunities and adjust territory strategy • Deliver territory business objectives through customer engagement, resource stewardship, and accountability for results • Maintain customer records, forecasts, expense reports, administrative documentation, and business updates • Identify, prioritize, and develop high-opportunity accounts, health systems, centers of excellence, and referral networks • Create and execute customized account plans covering patient journeys, stakeholders, clinical decision-making, referral patterns, access, customer needs, and competition • Build trusted relationships with physicians, advanced practice providers, nurses, pharmacists, office staff, and care teams • Map influence and decision-making in complex accounts and secure appropriate next steps • Coordinate compliant account actions across field partners • Maintain expertise in rare cholestatic liver disease, diagnostic pathways, mechanisms of action, clinical data, products, approved uses, safety, support pathways, reimbursement, and competition • Communicate complex scientific and clinical information clearly and credibly • Execute approved promotional programs and customer engagements in compliance with company policies and regulations • Influence stakeholders, navigate resistance, and identify gaps across the patient journey • Collaborate with Market Access and Patient Services to help care teams navigate appropriate barriers • Identify and elevate customer, access, and patient-support barriers • Partner with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, Analytics, and Advocacy • Capture actionable field insights and contribute to business reviews, training, team meetings, launch readiness, and cross-functional initiatives • Operate with ownership, initiative, resourcefulness, and resilience in a rapidly evolving rare disease environment • Model Mirum's values and ethical, compliant, transparent, inclusive conduct

🎯 Requirements

• Bachelor's degree required; advanced degree preferred • 5+ years of progressive sales experience in the pharmaceutical or biotechnology industry • Demonstrated track record of consistently delivering business results in a complex specialty, rare disease, orphan drug, or high-science market • Strong clinical aptitude and ability to learn, retain, and communicate complex disease-state, diagnostic, mechanism-of-action, clinical-data, and product information • Experience with account-based selling across health systems, centers of excellence, multidisciplinary care teams, referral networks, and influential healthcare professionals • Experience with insight-led or challenger-style selling • Working knowledge of access and reimbursement dynamics, patient support pathways, and patient services in rare disease markets • Strong business acumen and ability to interpret performance data and develop territory and account strategies • Exceptional interpersonal, emotional intelligence, communication, presentation, judgment, and trust-building skills • Self-motivation, resourcefulness, resilience, organization, and ability to prioritize and perform independently • Demonstrated cross-functional partnership with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, and Analytics • Commitment to ethical conduct, compliance, and approved promotional practices • Valid driver's license and ability to travel up to 70%, including frequent overnight travel and occasional weekend commitments