Bilingual Field Specialist, English-Spanish

🔥 0 minutes ago

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $62.7k - $94.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

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CLEAResult

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

⚡ Energy

📚 Education

💰 Private Equity Round on 2013-06

Energy • Environmental Services • Education

CLEAResult is North America's largest provider of energy efficiency, energy transition, and decarbonization solutions, aimed at reducing energy consumption and promoting sustainable practices. They offer a comprehensive suite of services and technologies including energy-efficient product marketplaces, greenhouse gas emission tracking, and strategic energy planning. Their mission is to create an environmentally sustainable world by collaborating with utilities, governments, and private businesses to implement impactful energy-saving measures. CLEAResult also educates and trains individuals in best practices for energy efficiency, supporting a transition from carbon-producing power to clean energy sources.

📋 Description

• Join our team as a Bilingual (English-Spanish) Field Specialist delivering residential home energy assessments and supporting energy efficiency program participation for customers primarily located in Clackamas County, Oregon. • Perform Home Energy Assessments & Support Program Delivery (~75%) • Conduct on-site residential home energy assessments, and work quality verifications including data collection and diagnostic testing • Communicate program information and next steps clearly to customers in English and Spanish (written and verbal) • Serve as the primary point of contact for customers throughout the assessment and provide clear handoff to program team for remainder of project lifecycle • Identify customer needs and recommend appropriate energy efficiency upgrades • Coordinate with program team and contractors to support timely and compliant installation of measures • Act as local, on-site program and client representative, developing trusted relationships with customers. • Maintain strong ongoing communications with participating customers to assess their needs and to receive feedback on their experience with program participation. • Prepare deliverables for management and clients, report activity in the market and document interactions with stakeholders • Lead Outreach, Engagement & Customer Lead Generation (~25%) • Lead outreach efforts to increase awareness and participation in energy efficiency programs • Build and maintain relationships with community-based organizations, partners, and local stakeholders • Represent the program at community events, workshops, and outreach activities • Conduct targeted outreach to Spanish-speaking and underserved communities • Develop strategies for generating customer leads through partnerships and outreach activities • Collaborate with internal teams to align outreach activity with program goals and participation targets

🎯 Requirements

• 4–8 years of relevant work experience in home performance, energy efficiency, inspections, outreach, or other in-home customer-facing roles • Knowledge of residential building systems, HVAC, and energy efficiency measures preferred • BPI certification (or similar) preferred or ability to obtain • Strong written and verbal communication skills in both English and Spanish • Strong customer service and relationship-building skills • Ability to work independently with minimal supervision in a field-based environment • Strong organizational skills with attention to detail and accuracy • Ability to manage multiple priorities, deadlines, and changing program needs • Reliable transportation required; frequent travel throughout Clackamas County • Ability to work occasional evenings and weekends as needed to support outreach and community events • Ability to work in residential environments, including attics, crawlspaces, and variable field conditions • Ability to pass background check and drug screening (including THC) prior to hire

🏖️ Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time: giving back to our communities is important to us • Employee Recognition Program – convert your recognition points into gift cards • Employee Assistance Program – offers benefits to help you manage daily responsibilities • Access to on-demand training courses to advance further in your career