Founding Account Manager

🔥 0 minutes ago

🌐 United States, Germany – Remote

🇺🇸 United States – Remote 🇩🇪 Germany – Remote

🗽 New York – Remote

🗽 New York – Remote

💵 $150k - $230k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Clera

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2025

💰 $180k Grant on 2025-04

Clera is a company that displays an onboarding/setup message to users: "Please wait while we prepare everything for you. " Based on this single line of text, the company's specific product, service, or industry cannot be determined with confidence. The message suggests Clera provides a user-facing digital service or application that performs setup or provisioning, but there is insufficient information to identify a precise industry.

📋 Description

• Build and scale the Account Management function from the ground up — defining processes, KPIs, and success criteria. • Lead customer onboarding and integrations post-contract signature, coordinating across product, operations, and compliance. • Own day-to-day customer relationships to accelerate revenue ramp, surface product feedback, and prevent churn. • Design and execute upsell strategies; coordinate new product launches with cross-functional teams. • Project-manage complex, senior stakeholder environments — including CEOs, founders, and shareholders at customer organizations. • Establish repeatable processes and automation to reduce manual work and increase scalability. • Feed customer insights directly into the product roadmap to shape prioritization and enhancements. • Travel globally across the US, Europe, APAC, and LATAM to support customers and drive relationships.

🎯 Requirements

• Genuine, proven interest in go-to-market (GTM) strategies and commercial operations — this is a dealbreaker. • Experience as a Consultant, Chief of Staff, or Finance Associate at a fast-paced startup. • Strong project management track record in complex, multi-stakeholder environments. • Demonstrated ability to manage customer relationships end-to-end to drive revenue ramp and reduce churn. • Experience building and scaling an Account Management function, including onboarding, upsell motions, and KPI-based success metrics. • Comfort managing senior audiences including C-suite executives, founders, and investors. • Systems-first mentality with a bias for automation and scalable, repeatable processes. • Willingness and ability to travel globally (US, Europe, APAC, LATAM).

🏖️ Benefits

• Visa sponsorship is available.