Hospital Transfer Coordinator

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Cleveland Clinic

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Cleveland Clinic is a not-for-profit, multispecialty academic medical center located in Cleveland, Ohio. Founded in 1921, it integrates clinical and hospital care with research and education, earning a reputation as one of the largest and most respected hospitals in the country. The health system includes multiple facilities across Northeast Ohio and other locations globally, providing a wide range of specialized services such as cancer care, women's health, dermatology, and cardiovascular care. Cleveland Clinic is accredited by The Joint Commission, which underscores its commitment to high standards in healthcare delivery.

📋 Description

• Facilitate transfers of patients from internal and external facilities into the Cleveland Clinic Health System • Serve as initial point of contact for providers and obtain information needed to initiate patient transfers • Receive transfer requests and gather demographic, insurance, and clinical data for accurate quick registration • Coordinate referrals to appropriate medical services • Connect referring parties with accepting Cleveland Clinic providers to determine transfer appropriateness • Follow up with financial counselors, physicians, case managers, and nurses to expedite transfers • Collaborate with Patient Flow Coordinators and Access RNs to determine appropriate bed availability • Coordinate ambulance transportation within the Cleveland Clinic Health System • Support admission and transfer center initiatives • Maintain 24/7 daily systems to maximize patient flow and optimize enterprise bed capacity • Support centralized communications between referring and accepting provider services • Prepare for and lead bed meetings; monitor and ensure accuracy of electronic patient placement data • Provide backup for patient placement discussions and decisions • Implement HIPPA privacy regulations and Patient Bill of Rights • Oversee emergency and electronic backup methods and procedures supporting patient flow • Provide supervisors feedback on process delays • Meet with Transfer Center team members to discuss problems and develop mitigation strategies • Implement strategic goals related to capacity management, patient flow, and department development • Interpret and support policies, procedures, and safety standards • Develop and promote long-term relationships with referring facilities • Perform other duties as assigned

🎯 Requirements

• High School Diploma or equivalent required • Knowledge of medical terminology required • Minimum 2 years extensive customer service/health care experience, such as patient registration, appointment scheduling or other related experience required • Excellent communication and organizational skills • Ability to handle multiple tasks • Demonstrated independent thinking and problem-solving skills • Strong customer service skills • Working knowledge of computerized hospital admission/bed management systems or related office functions • Sitting for long periods, multitasking, and manual dexterity to operate computers • Normal or corrected vision • Ability to work under stressful and emergency situations while maintaining composure • Ability to perform multiple functions simultaneously without supervision and learn new practices promptly • Must follow standard precautions using personal protective equipment as required • Compliance with annual influenza prevention program • Post-offer controlled-substance testing

🏖️ Benefits

• Annual influenza vaccination or approved exemption required • Equal opportunity employment • Drug-free work environment • Post-offer controlled-substance testing