Patient Service Specialist

🔥 32 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Cleveland Clinic

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Cleveland Clinic is a not-for-profit, multispecialty academic medical center located in Cleveland, Ohio. Founded in 1921, it integrates clinical and hospital care with research and education, earning a reputation as one of the largest and most respected hospitals in the country. The health system includes multiple facilities across Northeast Ohio and other locations globally, providing a wide range of specialized services such as cancer care, women's health, dermatology, and cardiovascular care. Cleveland Clinic is accredited by The Joint Commission, which underscores its commitment to high standards in healthcare delivery.

📋 Description

• Provide a comprehensive, proactive and “Patients First” experience for patients and visitors • Investigate, triage and resolve patient issues using the established HEART model • Create a welcoming and professional environment and ensure stellar patient experiences • Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities • Screen and schedule interpreter services • Enter and maintain confidential patient information • Recruit, enroll and educate patients on MyChart and Appointment Pass • Assist with kiosk use, scheduling, pre-registration and MyChart enrollment • Partner with physicians to ensure a smooth and efficient checkout process • Work Monday through Friday during 8:00am-4:30pm or 8:30am-5:00pm shifts

🎯 Requirements

• High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service • OR an Associate’s Degree and one year of experience • OR a Bachelor’s Degree • Working knowledge of PC window applications • Ability to perform basic math sufficient to process insurance co-pays • Knowledge of medical terminology (preferred) • Type a minimum of 30 words per minute or personal computer keyboard skills (preferred) • Epic experience (preferred) • Dexterity sufficient to operate a PC and other office equipment • Requires extended periods of standing, walking or sitting • Good visual acuity through normal or corrected vision • Must be able to navigate various locations and function in a fast-paced, hectic environment • Ability to lift and transport up to 25 pounds • Follows standard precautions using personal protective equipment as required • Must comply with annual influenza vaccination or obtain an approved exemption • Employment offers are followed by testing for controlled substances

🏖️ Benefits

• Support and appreciation from Cleveland Clinic • Career growth opportunities across Cleveland Clinic • Annual influenza vaccination or approved exemption program • Drug-free workplace • Equal employment opportunity

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume