Collections Account Manager

Job not on LinkedIn

🕒 May 6

🇺🇸 United States – Remote

💵 $30k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 33%

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Logo of Clipboard Health

Clipboard Health

51 - 200 employees

Founded 2016

🏥 Healthcare

⚕️ Healthcare Insurance

🏪 Marketplace

💰 $30M Series C on 2022-02

Healthcare • Healthcare Insurance • Marketplace

Clipboard Health is a healthcare platform that connects healthcare professionals with open shifts at top facilities. The company creates a marketplace that allows independent healthcare professionals and healthcare facilities to find each other, facilitating the provision of care to patients in need. Clipboard Health offers flexible scheduling, immediate payment after shifts, and is Joint Commission Certified, aiming to alleviate staffing shortages and improve the availability of care.

📋 Description

• Manage a portfolio of accounts, addressing billing concerns and ensuring timely invoice payments • Conduct high volumes of outbound calls regarding past-due account balances and resolve them • Navigate negotiations and evaluate tradeoffs between risk mitigation and growth potential • Resolve customer invoice disputes and other billing-related issues • Manage customer payments and remittances • Build trust with providers and healthcare executives through financial acumen • Articulate billing processes and educate stakeholders on invoicing procedures • Gather and relay feedback to improve billing systems and processes • Collaborate with internal teams on billing-related initiatives and trials • Optimize customer payment speed, minimize losses, preserve customer experience, and convert revenue into cash

🎯 Requirements

• Active job posting for non-US candidates • Must overlap at least 5 hours with the PST (UTC-8) time zone • Willingness to work US hours (9am–5pm EST or PST) • Reliable laptop/desktop; no Chromebooks or Linux OS • Minimum 20 Mbps wired internet connection • Wired headset for clear communication • Quiet, distraction-free workspace • Stable power and internet connectivity • Finance or accounting skills are not required, though they are a plus

🏖️ Benefits

• Competitive pay • Unlimited PTO • Fully remote • Opportunity to make a significant impact with healthcare customers

Apply Now

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