Dealer Sales Coordinator

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🐊 Florida, North Carolina, +2 more states – Remote

🐊 Florida – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

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Clopay Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1964

🏭 Manufacturing

🏗️ Construction

Manufacturing • Construction

Clopay Corporation is North America's leading residential and commercial garage door manufacturer, founded in 1964. As the largest manufacturer and marketer of garage and rolling steel doors in the region, Clopay sells overhead sectional doors through major home centers and a network of over 3,000 independent dealers, operating under the Clopay®, Ideal Door®, and Holmes Garage Door Company® brands. They also offer commercial, industrial, institutional, and retail rolling steel doors and grilles through the Cornell® and Cookson® brands, with headquarters in Mason, Ohio and multiple manufacturing and distribution facilities.

📋 Description

• Actively work the Top 100 for each assigned distribution center to review bleeders and lost opportunities and thank dealers for their business • Provide marketing support for commercial and residential sectional stocking programs • Onboard new dealer accounts with welcome packets, credit forms, product comparisons, training, electronic price pages, contacts, online tools, and I-store/Portal setup • Make outbound calls to MAD/AD dealers regarding promotions, CLC status, and co-op dollars • Process paperwork and special pricing requests accurately and promptly • Return phone calls within 4 hours and emails within 24 hours • Develop, support, and follow up on company-sponsored and distribution-center promotions • Support distribution-center open houses and customer appreciation events • Attend open houses and other events as required to train dealers on online programs • Train dealers and Account Managers on MyDoor, Web Gen 3.0, iStore, and MyClopay • Assist or evaluate MPQs as needed • Notify regional or distribution-center managers of dealer service issues • Assist Account Managers with Gross Sales allowances or Goodwill credits • Communicate new products, engineering changes, and promotions to dealers • Work with AMDs on competitive tier pricing and collect and analyze competitive information • Maintain accurate CRM contact information and sales call notes • Identify and travel with Account Managers to key customers and dealer targets • Help keep distribution-center showrooms and selling centers current and effective • Control sales expenses within budget • Perform other duties assigned by management

🎯 Requirements

• A Bachelor's degree is preferred or combination of experience and education • Minimum of 2 years of sales or customer service experience • Strong computer skills • Regular travel required • Outstanding customer service skills • Ability to self-manage time

🏖️ Benefits

• Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries • A Culture of "What’s Next": investment in automation, sustainable materials, and smart-home integration • Commitment to People: stability of a large organization with a tight-knit, collaborative feel • A Legacy of Expertise: stability of a market leader and opportunity to grow a lifelong career • Commitment to Innovation: tools to do your best work, including exclusive WINDCODE® technology and award-winning designs • Community Focused: partnership with Habitat for Humanity • Remote work arrangement