Lead Account Technology Strategist, U.S. Public Sector

Job not on LinkedIn

🔥 16 hours ago

🐊 Florida, Maryland, +1 more states – Remote

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💵 $134.4k - $201.6k / year

⏰ Full Time

🟠 Senior

👨‍💼 Chief Technology Officer (CTO)

👻 Ghost score 0%

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Logo of Cloud Software Group

Cloud Software Group

10,000+ employees

Software • Cloud Computing • Technology

Cloud Software Group is a leading cloud solution provider formed from the merger of Citrix and TIBCO. Serving over 100 million users worldwide, this company offers a suite of cloud-based products designed to facilitate remote work across various industries. Cloud Software Group is committed to fostering a diverse and inclusive workplace, emphasizing innovation and growth. The company seeks to empower its team to contribute to the future of work by leveraging diverse experiences and taking calculated risks.

📋 Description

• Own end-to-end technical strategy for a portfolio of complex North America Government federal accounts • Translate Department of War and agency mission priorities into multi-year Citrix technology roadmaps • Establish executive-level trusted-advisor relationships and governance across customer and partner ecosystems • Diagnose current-state architectures, constraints, and risks across classified and unclassified environments • Develop target-state architectures and decision frameworks • Codify reference architectures, security baselines, playbooks, and customer-ready narratives • Represent Citrix as a senior technical spokesperson with customer executives, industry forums, and strategic partners • Lead technical strategy for complex evaluations and competitive displacement • Define win strategies and advise account teams on positioning and executive messaging • Deliver executive-ready architecture briefings, technical reviews, and product demonstrations remotely and on-site • Design and govern complex, multi-product proofs of value with success criteria, test plans, and production transition paths • Author and maintain executive-aligned technical roadmaps, opportunity proposals, high-level designs, and customer success plans • Lead major incidents and escalations, including stakeholder communications, trend analysis, root-cause reviews, and risk recommendations • Establish and run senior-level customer cadences, including architecture boards, technical strategy reviews, value briefings, and environment reviews • Orchestrate cross-functional execution across sales, product, engineering, support, partners, and leadership • Provide decision-oriented updates and risk/issue briefs for internal leadership • Lead virtual teams and drive improvements to repeatable processes and standards • Provide regular updates on assigned accounts to sales, product, and leadership teams • Serve as the primary contact for customer stability activity, escalation management, proactive communication, and supportability insight

🎯 Requirements

• Active United States Top Secret security clearance required • Bachelor’s degree or equivalent experience required • 5–7 years of Sales Engineering and/or Consulting experience in high-tech, indirect sales, and procurement environments • Record of success driving customer adoption of technology • Ability to travel within assigned territory • Ability to work in and navigate complex and matrixed organizations • Experience designing and delivering large-scale, mission-critical enterprise architectures using Citrix technologies • Experience with multi-domain, multi-enclave, and hybrid environments with stringent security and availability requirements • Citrix Virtual Apps and Desktops (CVAD) / DaaS architecture, performance, capacity planning, and high availability • NetScaler / ADC design, including traffic management, SSL/TLS, MFA integrations, API gateways, and secure access patterns • Identity, access, and device posture concepts supporting ICAM and Zero Trust • Enterprise security and compliance alignment, including NIST 800-53, RMF/ATO, encryption, logging, and audit readiness • Networking and connectivity fundamentals for hybrid and multi-enclave architectures • Application delivery and lifecycle integration, including packaging, entitlement models, profile management, and Infrastructure as Code • Observability and operational excellence, including SLOs, incident response, root-cause analysis, and continuous improvement • Strong understanding of business processes and their implementation into enterprise applications • Strong analytical, facilitation, and negotiation skills • Ability to operate autonomously and lead through influence • Exceptional written and verbal communication skills • Beneficial but not required certifications include Citrix certifications, Microsoft Azure certifications, AWS Certified Cloud Practitioner, Google Associate Cloud Engineer, and updated security certifications

🏖️ Benefits

• Annual bonus eligibility • Sales incentives eligibility • Healthcare benefits • Life insurance • Disability benefits • 401(k) plan and company match • Reasonable accommodation during the application process

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