Technical Product Owner

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚒️ Technical Product Manager (TPM)

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Clubessential

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

💼 Consulting

🏨 Hospitality

📣 Marketing

💰 Series unknown on 2016-08

Consulting • Hospitality • Marketing

Clubessential is a software-as-a-service company that provides integrated club management technology and digital tools for private clubs, country clubs, yacht clubs, HOAs, and similar membership organizations. Its platform — the Essential Suite — includes club management software, reservations, mobile ordering, POS, mobile apps, CRM, membership analytics and predictive tools, payments, websites, and specialty modules (banquets, marina, spa, tournament management) to streamline operations, improve member experiences, and increase staff efficiency. Trusted by more than 1,300 clubs serving over 2 million members, Clubessential focuses on mobile-first, experience-driven solutions for recruiting, engaging, and retaining members.

📋 Description

• Own product direction and strategy for Clubessential products • Ensure products meet customer, prospect, and internal stakeholder needs • Monitor technological trends and the competitive landscape to drive innovation • Identify and apply AI and automation opportunities to improve efficiency, personalization, and decision-making • Advance strategic platform and AI initiatives, including MCP capabilities, Central Account Services integrations, shared platform products, and agentic experiences • Create and groom the product backlog by writing and refining user stories aligned with product strategy and sprint goals • Act as gatekeeper of the backlog and owner of the primary feedback loop for enhancements, issues, bugs, and tasks • Escalate issues and communicate updates and resolutions to stakeholders • Coordinate research and develop specifications and user stories satisfying business requirements • Partner with engineering and data teams to define AI feature requirements, success metrics, and guardrails • Provide feedback on resolution plans and prioritize bugs and enhancements • Mitigate impediments affecting release and goal completion • Participate in testing and release readiness • Assist with configuration and communicate new feature availability in demo environments • Liaise with development and internal teams on business rules and product behavior • Assist with rollout, management, and feedback gathering • Review educational and marketing materials • Deliver product releases and assist with release notes and education efforts • Develop launch plans with implementation, project management, support, marketing, sales, and customers • Participate in webinars, shows, update meetings, and other product-success activities • Lead, assist, or participate in Scrum ceremonies • Perform other product-related responsibilities as assigned

🎯 Requirements

• BS/MS degree in Business, Engineering, or related field preferred • 3+ years’ work experience as product owner, business analyst or subject matter expert in SaaS software applications preferred • Excellent oral and written communication skills across and outside the organization • Strong critical thinking, analytical, and data-driven decision-making skills • Comfortable working in a fast-paced environment with a strong sense of urgency and accountability • Experience with bug/issue/enhancement tracking and project management software • Ability to prioritize, influence decisions and decision makers, and handle objections • Excellent active listening, negotiation, communication, and presentation skills • Ability to manage numerous diverse projects and multitask • Experience with JIRA, Productboard, Pendo, and/or Figma a plus • Experience defining or shipping AI-powered product features, or working closely with data science/ML teams, a plus • Comfortable evaluating AI tools and vendors, weighing capabilities and limitations, and translating them into clear customer value • Hands-on experience writing AI skills, skill chains, or agentic workflows a plus

🏖️ Benefits

• Global network of talented colleagues supporting employee success • Tools and resources to deliver great work and grow at speed