Cluely
11 - 50 employees
Founded 2025
🤖 Artificial Intelligence
☁️ SaaS
⚡ Productivity
🔥 Funding within the last year
💰 $15M Series A on 2025-07
Artificial Intelligence • SaaS • Productivity
Cluely is an AI-powered meeting assistant that captures meeting audio and screen content to provide real-time answers, live transcription, instant AI-generated meeting notes, and automated follow-up emails — all while remaining undetectable to other participants. It targets teams and knowledge workers with a desktop app (Mac) and emphasizes low-latency, high-accuracy transcription, multilingual support, and enterprise-grade security and compliance.
Customer Support Specialist
Job not on LinkedIn
🕒 March 18
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Cluely
11 - 50 employees
Founded 2025
🤖 Artificial Intelligence
☁️ SaaS
⚡ Productivity
🔥 Funding within the last year
💰 $15M Series A on 2025-07
Artificial Intelligence • SaaS • Productivity
Cluely is an AI-powered meeting assistant that captures meeting audio and screen content to provide real-time answers, live transcription, instant AI-generated meeting notes, and automated follow-up emails — all while remaining undetectable to other participants. It targets teams and knowledge workers with a desktop app (Mac) and emphasizes low-latency, high-accuracy transcription, multilingual support, and enterprise-grade security and compliance.
📋 Description
• Monitor and respond to all incoming customer support tickets through Intercom during your shift • Assess each customer inquiry and determine the appropriate course of action • Handle refund requests efficiently through Stripe when appropriate • Identify technical issues that require engineering attention and communicate them clearly to our development team through Slack • Work toward inbox zero by the end of each shift • Share valuable feedback and patterns you observe from customer interactions
🎯 Requirements
• Genuine passion for the startup ecosystem and excitement about being part of a growing company • Clear, empathetic written communication abilities • Ability to quickly assess situations and determine the best path forward • Confidence using customer support tools and the ability to learn new platforms quickly • Reliability in showing up for your scheduled shift • Natural inclination to put yourself in the customer's shoes and advocate for their needs • Ability to work autonomously and make good judgment calls without constant oversight
🏖️ Benefits
• $1K – $2K Bonus • Inbox Zero + Weekend Shift annual bonus
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