
1001 - 5000 employees
💼 Consulting
📣 Marketing
💳 Fintech
Consulting • Marketing • Fintech
Velera is a company that provides a wide range of solutions for financial institutions, focusing on payment and banking technology. The company offers services in digital card issuance, digital wallets, and provides a co-op pay network and ATM terminal driving. Velera integrates sophisticated scoring and decision-making tools for fraud prevention and identity authentication. It also offers strategic consulting services for growth and marketing. Velera positions itself as a partner in digital banking and financial technology innovation.
🔥 12 hours ago
🇺🇸 United States – Remote
💵 $75.8k - $96.7k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🎲 Risk
👻 Ghost score 0%
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1001 - 5000 employees
💼 Consulting
📣 Marketing
💳 Fintech
Consulting • Marketing • Fintech
Velera is a company that provides a wide range of solutions for financial institutions, focusing on payment and banking technology. The company offers services in digital card issuance, digital wallets, and provides a co-op pay network and ATM terminal driving. Velera integrates sophisticated scoring and decision-making tools for fraud prevention and identity authentication. It also offers strategic consulting services for growth and marketing. Velera positions itself as a partner in digital banking and financial technology innovation.
• Lead all aspects of relationships with assigned financial institutions related to fraud and risk operations, service and experience. • Serve as a trusted partner, consulted advisor and escalation point for critical service-related issues. • Understand and drive financial institutions’ risk and anti-fraud initiatives. • Provide portfolio consulting on fraud and risk mitigation strategies. • Identify process improvements, operational gaps and remediation opportunities. • Maintain extensive knowledge of internal and external fraud and risk applications and systems. • Partner with Velera business units to resolve client initiatives, projects and business-as-usual issues. • Conduct root cause analyses and recommend risk remediation steps. • Investigate complex cross-channel fraud events and suspicious activity through detailed analysis and ad-hoc risk assessments. • Recommend and execute preventive actions resulting from investigations. • Coordinate and monitor risk management service tickets, inquiries and projects through resolution. • Set and manage client expectations regarding fraud mitigation functionality, compliance, rules, reporting and implementation timelines. • Develop and deliver PowerPoint presentations, webinars, WebEx sessions and financial institution training. • Participate in special project teams and lead or participate in cross-functional projects. • Maintain knowledge of Velera products, service applications, risk management options and reports. • Recommend and help generate customized reporting options. • Maintain understanding of financial services regulations and requirements. • Report, manage, monitor and mitigate identified risks, including Information Security risks. • Perform other duties as assigned.
• Bachelor’s degree in Business Administration or related field or equivalent combination of education and experience required. • Five (5) years within the financial service industry required. • Four (4) years professional experience in risk management and/or fraud experience required. • Experience with data analytical tools required. • Multiple payments processing system knowledge preferred. • Experience with fraud mitigation industry tools within the financial service industry. • Experience with financial institution core processing systems preferred. • Project management experience preferred. • CFE preferred. • Ability to work a flexible schedule, including availability 24 x 7 on call for seven (7) day Risk Analytics team coverage, compromised card events, client emergencies and unique situations. • Ability to document processes and coordinate projects. • Ability to exercise discretion and good judgement in making decisions and act independently on complex problem resolution. • Effective verbal and written communication with financial institution operational staff, executives, internal support teams and leaders. • Ability to travel as needed, less than 25%. • Ability to work under high pressure in a complex environment. • Ability to perform in-depth analysis on inquiries, anomalous activity, red flags, concepts or projects. • Ability to handle multiple projects, work in a fast-paced environment, meet deadlines and provide exceptional service. • Advanced proficiency in word processing, data mining, spreadsheet and computer software applications. • Excellent analytical and quantitative skills. • Ability to work remote part time or full time. • Regular and reliable attendance. • This role is currently not eligible for sponsorship.
• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program • Remote-first, flexible environment • Psychological safety, wellbeing and belonging
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