Engagement Manager

🕒 August 27

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 30%

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Code Metal

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🚀 Aerospace

🚘 Automotive

🎖️ Defense

Aerospace • Automotive • Defense

Code Metal is a B2B software company that provides verifiable code translation and automated toolchains to convert high-level research/AI code into low-level, standards-compliant, production-ready software for mission-critical systems. It combines AI-guided translation, static analysis, automated test-generation (including MCDC), formal verification, and target-specific optimization to produce traceable, safety- and compliance-checked code (C/C++, Rust, VHDL, CUDA, OpenCL, etc. ) that can be deployed across chips and embedded platforms. The platform targets defense, aerospace, automotive, semiconductor and robotics customers who need guaranteed functional equivalence, safety compliance, and chip portability.

📋 Description

• Own end-to-end engagement delivery from pre-POC scoping through production deployment, including project plans, milestone tracking, risk identification, and on-time delivery across active accounts. • Manage customer relationships at every level, establish credibility, set and manage expectations, and provide reliable support during complex deployments. • Run structured project governance by defining engagement timelines, milestone frameworks, and communication cadences. • Stabilize first-of-kind deployments by triaging issues with product and engineering, setting expectations, and strengthening customer confidence. • Handle contract coordination, requirements clarification, technical scoping, and escalation management as needed. • Support multiple accounts simultaneously and document repeatable engagement frameworks and playbooks. • Surface customer friction to product and engineering, partner with Growth on expansion and renewals, and ground internal decisions in field realities.

🎯 Requirements

• 7+ years of experience leading customer engagements, implementations, or deployments in technical, enterprise environments. • Experience owning white-glove enterprise-delivery at an elite professional services firm (e.g. management consulting, investment banking) and/or a high-growth SaaS or deep tech company. • Background in commercial defense or defense technology; familiarity with how primes, Tier 1 suppliers, and defense customers evaluate and procure new technology. • Technically fluent: comfortable discussing software, firmware, or signal processing with engineers and translating complexity for non-technical stakeholders. Familiarity with AI-enabled technologies. • Proven ability to lead complex, multi-stakeholder deployments and turn difficult situations into customer wins. • Strong executive presence and communication skills; effective with both working teams and senior stakeholders. • Highly organized and self-directed; comfortable managing multiple accounts and engagements in a fast-moving, resource-constrained environment. • Current possession of a security clearance, or the ability to obtain one. • US Citizenship may be required for certain project assignments involving security clearance. • Legally authorized to work in the United States.

🏖️ Benefits

• Pay depends on experience, but we strive to be at the upper end of the salary range • Health care plan with 100% premium coverage, including medical, dental, and vision • 401k with 5% matching • Paid Time Off (uncapped vacation, plus sick and public holidays) • Flexible hybrid or remote work arrangement • Relocation assistance for qualifying employees