Senior Forward Deployed Engineer

🔥 0 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $152k - $246k / year

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

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Coder

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

🏢 Enterprise

🔐 Security

SaaS • Enterprise • Security

Coder is a company that provides an open-source self-hosted cloud development environment (CDE) platform. The platform allows organizations to deploy development environments across various infrastructures such as VMs, Kubernetes, and cloud services, facilitating secure, fast, and flexible coding solutions. Coder focuses on increasing developer productivity by enabling rapid deployment of fully configured cloud environments, optimizing resource use, and streamlining coding operations for developers, data engineers, and scientists. It enhances security and privacy for development environments by separating desktop environments, allowing safe third-party access, and implementing enterprise-grade security protocols. Coder is SOC2 Type II certified and supports a customizable, enterprise-scalable experience with self-hosting and open-source solutions.

📋 Description

• Serve as the primary technical authority for post-sales customers, guiding deployment architecture, environment design, and adoption of Coder across human and AI development workflows • Own onboarding engagements end to end, moving customers from contract to productive adoption • Lead Get Well engagements addressing architecture, rollout, or organizational issues affecting customer health or growth • Help customers implement technical and organizational changes for agentic development at scale • Design and document repeatable delivery patterns for onboarding, architecture, and adoption • Design and recommend reference architectures suited to customer cloud environments, security postures, and organizational constraints • Translate customer environment complexity into guidance on networking, ingress, identity, and infrastructure patterns • Anticipate technical and operational risks, escalate issues, and track them through resolution • Contribute to technical documentation, architecture guides, how-to resources, and statements of work • Capture structured product feedback and advocate with engineering and product teams for roadmap and usability improvements

🎯 Requirements

• 5 or more years of experience in Forward Deployed Engineering, Solutions Architecture, Platform Engineering, or an equivalent post-sales technical role • Demonstrated experience guiding enterprise customers through complex technical deployments • Hands-on experience designing and deploying cloud infrastructure on AWS, Google Cloud, or Microsoft Azure • 2+ years of experience deploying or operating AI coding agents in production or near-production environments • Ability to explain workspace-local agent tooling versus centralized agentic harnesses to security or compliance stakeholders • 2 or more years of production Kubernetes experience, including cluster design, workload scheduling, networking, storage, and lifecycle operations • 2 or more years of experience with Terraform or equivalent infrastructure-as-code tooling • Solid Linux systems administration and cloud-native networking knowledge, including ingress controllers, proxies, load balancers, and DNS • Familiarity with CI/CD pipeline design and DevOps practices • Working knowledge of cloud security and identity, including IAM, network segmentation, secrets management, and compliance controls • Understanding of observability practices including logging, metrics, and tracing • Ability to design repeatable delivery patterns • Comfort supporting organizational and workflow change alongside technical change • Strong verbal and written communication skills • High customer empathy • Self-directed, analytical, autonomous, and comfortable in a startup environment

🏖️ Benefits

• Equity • Bonus • Remote work arrangement • Transparent interview process intended to take two to four weeks, if schedules allow • Use of AI tooling permitted for take-home assessments