Head of Client Onboarding

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Codex

WebsiteLinkedInAll Job Openings

11 - 50 employees

💳 Fintech

₿ Crypto

🔌 API

💰 $15.8M Seed on 2025-03

Fintech • Crypto • API

Codex is a stablecoin-powered FX infrastructure platform for businesses that move money across borders and currencies. It provides wholesale FX liquidity, institutional-grade pricing, and an API to settle fiat↔stable and stable↔stable transactions, focusing on emerging and frontier market corridors. The platform offers sub-30-minute settlement on average, 24/7/365 availability, transparent upfront pricing, KYB onboarding in days, enterprise-grade security and compliance integrations, and supports USD, GBP, EUR, MXN, USDC, USDT and upcoming emerging market currencies.

📋 Description

• Own the KYB process from initiation to completion • Serve as the primary operational point of contact for clients through onboarding • Work with each new financial partner to understand their onboarding requirements • Document and systematise the current manual onboarding process • Build the strategic roadmap for transitioning from manual to automated KYB • Work directly with Engineering to spec and prioritise automation • Design and maintain onboarding workflows, checklists, and documentation standards • Partner with Sales to ensure onboarding timelines are set correctly • Work closely with Compliance to stay current on KYB policy • Feed client feedback on onboarding friction directly into the product and engineering roadmap

🎯 Requirements

• 5 to 10 years of hands-on experience in client onboarding, KYB, or operations at a fintech, PSP, neobank, or payments company. • Strong familiarity with corporate KYB including entity structures, UBOs, documentation standards across multiple jurisdictions • Experience owning one-to-many onboarding processes and improving them over time • Experience working with Engineering teams on automation and tooling • Strong written communication skills. • Detail-oriented but pragmatic.

🏖️ Benefits

• Flexible