Client Support QA Engineer

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $95k - $110k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Cohere Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Cohere Health is a company focused on transforming the prior authorization process in healthcare using advanced technologies. The company offers the Cohere Unify™ Platform, which includes artificial intelligence and machine learning capabilities to improve utilization management (UM) and facilitate quicker access to patient care. By digitizing the prior authorization process and integrating with electronic medical records, Cohere Health aims to enhance the quality of healthcare outcomes and reduce the administrative burden on providers. Their solutions help decrease denial rates and adverse outcomes through evidence-based intelligence and real-time clinical suggestions. Cohere Health's offerings are available as Platform as a Service (PaaS) or as fully outsourced solutions.

📋 Description

• Plan, author, and execute test plans for FHIR-based APIs • Validate schema conformance, resource structure, and alignment with implementation guides • Perform manual and automated testing on RESTful healthcare web services • Identify, document, and track defects through resolution • Develop and maintain QA protocols and procedures aligned with healthcare standards and compliance requirements • Analyze test results and provide detailed reporting to engineering, product, and implementation stakeholders • Participate in test case reviews and provide developer feedback to improve code quality • Continuously improve testing processes and methodologies to increase coverage, reduce cycle time, and strengthen reliability • Collaborate with Solution Architects, Engineering, Implementation, and Product to build quality into the development process

🎯 Requirements

• 2+ years of experience in quality engineering within healthcare technology • Client-facing experience strongly preferred • Hands-on experience testing APIs built on interoperability standards used to exchange clinical data • Knowledge of validating patient records, encounters, and observations against implementation guides • Familiarity with legacy messaging formats is a plus • Proficiency with tools used to query, mock, and inspect REST endpoints • Solid understanding of the regulatory and compliance landscape in healthcare • Sharp analytical skills and strong attention to detail • Clear communication skills for translating technical findings to non-technical audiences and working across teams • QA certification, experience working with offshore teams, or a relevant degree are a plus • Role is not eligible for hire in California

🏖️ Benefits

• Fully remote opportunity with about 5% travel • Medical, dental, vision, life, disability insurance, and Employee Assistance Program • 401K retirement plan with company match • Flexible spending and health savings account • Flex Time Off + company holidays • Up to 14 weeks of paid parental leave • Pet insurance • Bonus included in the total benefits package

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