Franchise Business Coach

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of College H.U.N.K.S. Hauling Junk and Moving

College H.U.N.K.S. Hauling Junk and Moving

501 - 1000 employees

Founded 2002

📦 Logistics

💼 Consulting

🏨 Hospitality

Logistics • Consulting • Hospitality

College H. U. N. K. S. Hauling Junk and Moving is a nationwide franchise-based moving and junk removal company that provides full-service residential and commercial moving, hourly labor, packing, loading/unloading, light demolition, storage solutions, and eco-friendly junk/trash removal with donation pickup and recycling programs. With 200+ locations across the U. S. and Canada, the company emphasizes trained, licensed teams, franchise operations, and community partnerships for donations and charitable giving.

📋 Description

• Serve as a trusted business coach and strategic resource for a portfolio of franchise locations, typically 25–36 locations • Complete the FBC readiness plan and take full ownership of the portfolio within 30 days of hire • Coach franchise partners toward measurable improvements in revenue, profitability, cash flow, operational performance, and customer experience • Drive accountability through scorecard-based coaching, action plans, and consistent follow-through aligned with the College H.U.N.K.S. Way • Analyze business and financial performance indicators to identify trends, opportunities, and barriers to growth • Review and interpret P&Ls and cash flow statements and translate insights into practical recommendations • Use CHHJ KPI dashboards and AI-assisted coaching tools to prioritize opportunities, track commitments, and personalize coaching • Develop annual financial forecasts and business plans with franchise owners • Conduct regular on-site coaching visits • Lead structured weekly coaching sessions ("Huddles") with each franchise partner • Coach partners on operations, marketing, talent, customer experience, and financial management best practices • Identify obstacles to franchisee success and partner with internal teams on solutions • Monitor portfolio health and escalate at-risk locations using financial and operational warning signs • Own pre-opening readiness and onboarding for newly awarded franchise partners • Participate in new franchisee training and support development of training programs, tools, and resources • Collaborate with Franchise Business Coaches and internal subject matter experts • Document field insights and provide feedback on brand standards and best practices • Maintain documentation of franchisee interactions, commitments, and follow-up activities in FranConnect • Contribute to team priorities, quarterly initiatives, operations manual development, and strategic projects • Perform other duties as assigned

🎯 Requirements

• Franchise experience required, as a franchise owner, franchise general manager, or franchise field consultant/business coach • Bachelor's degree preferred; an equivalent combination of education and 4+ years of relevant experience will be considered • Experience owning or coaching to a P&L in a multi-unit service business; home services, moving, or junk removal experience strongly preferred • Demonstrated ability to coach, influence, and hold business owners or operational leaders accountable for results • Strong business and financial acumen, including the ability to interpret P&Ls, cash flow statements, KPIs, and other performance data, and to build financial forecasts and business plans with franchise partners • Strong communication, facilitation, and relationship-building skills • Ability to establish credibility and trust • Analytical and solutions-oriented mindset with ability to diagnose performance challenges and translate findings into actionable plans • Strong project and time management skills; ability to manage multiple franchise partners, priorities, and deadlines • Confidence navigating challenging conversations, influencing without direct authority, and gaining commitment to action • Strong negotiation and problem-solving skills • Comfort working within CRM, KPI dashboard, and AI-assisted coaching platforms; experience with FranConnect and Harmonyze is a plus • Working knowledge of grassroots and digital marketing strategies and their impact on local business performance • Continuous-improvement mindset and passion for helping entrepreneurs and business owners succeed • Ability to operate within a standardized coaching framework while tailoring the approach to individual franchisee needs • Ability to learn new systems, data, and franchise relationships quickly enough to own a portfolio within the first 30 days • Ability to travel regularly, drive 100+ miles when necessary, and travel overnight approximately one week per month

🏖️ Benefits

• Health insurance • Opportunity for advancement • Paid time off • Parental leave • Training & development • Vision insurance • Wellness resources • 401(k) • 401(k) matching • Bonus based on performance • Competitive salary • Dental insurance

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