Product Owner – Business Analyst

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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College H.U.N.K.S. Hauling Junk and Moving

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2002

📦 Logistics

💼 Consulting

🏨 Hospitality

Logistics • Consulting • Hospitality

College H. U. N. K. S. Hauling Junk and Moving is a nationwide franchise-based moving and junk removal company that provides full-service residential and commercial moving, hourly labor, packing, loading/unloading, light demolition, storage solutions, and eco-friendly junk/trash removal with donation pickup and recycling programs. With 200+ locations across the U. S. and Canada, the company emphasizes trained, licensed teams, franchise operations, and community partnerships for donations and charitable giving.

📋 Description

• Serve as the single front door for product requests from franchise and corporate stakeholders • Triage requests, clarify problems, identify duplicates, and classify bugs, enhancements, or new features • Keep requesters informed about status and expected timing • Interview stakeholders and write epics and user stories with acceptance criteria, edge cases, and permission rules • Write product requirements documents for larger initiatives, including problems, goals, scope, user flows, success metrics, and open questions • Document current behavior before changes • Answer developer questions across time zones to prevent work from being blocked • Review UI/UX designs for business logic, copy, and edge cases • Incorporate user feedback and usage data into design decisions • Maintain a ranked backlog aligned with company goals, franchise impact, and engineering capacity • Plan quarterly themes and release scope • Break large projects into phases with defined scope, releases, and success checks • Run final functional and regression testing in the training environment after engineering QA • Verify calculations against expected results • Make go/no-go release decisions and log defects • Plan feature-flag rollouts, including initial users, default settings, and rollback plans • Activate and deactivate feature flags for pilot locations and broader releases • Create tickets to remove flags after features are fully live • Review and edit in-app release notes • Write announcements, how-to guides, and FAQs • Notify support teams at least one day before changes affecting them • Define and evaluate launch success metrics • Collect pilot-user feedback and turn it into follow-up work • Retire legacy screens after adoption targets are met

🎯 Requirements

• 3+ years as a Product Owner, Business Analyst, or Product Manager on a B2B or internal SaaS product • Track record of writing user stories and acceptance criteria that engineers build from without rework • Hands-on testing experience, including user acceptance testing (UAT) or regression passes and clear bug reports • Comfort with business logic involving pricing, quoting, discounts, taxes, or invoicing • Daily use of Jira or a similar tracker for backlog and sprint management • Experience working with a remote or offshore engineering team across time zones • Clear written English • Comfort saying no to stakeholders and explaining trade-offs • Experience rolling out features with flags such as Split.io or LaunchDarkly, including staged rollouts and rollbacks (preferred) • Experience with field-service, home-services, logistics, or franchise software (preferred) • Product analytics experience with Metabase, GA4, or RudderStack (preferred) • Ability to read SQL or write simple queries to check data during testing (preferred) • Experience reviewing Figma designs and writing in-product copy (preferred) • Experience writing release notes, training materials, or change-management communications (preferred)

🏖️ Benefits

• Health insurance • Opportunity for advancement • Paid time off • Parental leave • Training & development • Vision insurance • Wellness resources • 401(k) • 401(k) matching • Bonus based on performance • Competitive salary • Dental insurance

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