Senior Business Systems Analyst

Job not on LinkedIn

🔥 20 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

Where this job comes from

Posted on Mosai's careers page ↗Mosai's careers page, not through a job board

First seen by Remote Rocketship 20 hours ago

Still open on Mosai's site. Checked 1 hour ago.

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Logo of Mosai

Mosai

1 - 10 employees

Founded 2021

Mosai is a company; no company text was provided for analysis. Please provide the company description or additional details so I can generate an accurate summary and select relevant industries.

📋 Description

• Partner with Sales, Marketing, Customer Success, Finance, and HR to design, administer, and enhance core business applications • Support end-to-end business operations, including Go-To-Market and Quote-to-Cash activities • Contribute to business process design, requirements definition, and system configuration for Salesforce, HubSpot, NetSuite, and other enterprise platforms • Identify improvement opportunities and translate business needs into effective system solutions • Ensure day-to-day system health, usability, and adoption across supported platforms • Use automation and AI tools to improve team efficiency and system value • Facilitate business process assessments and improvement initiatives focused on efficiency, automation, scalability, and data quality • Develop business requirements, functional specifications, and support documentation • Configure and maintain workflows, automation, permissions, data standards, and system integrations using Claude Co-Work, MCPs, and additional AI tools • Analyze Jira reports and dashboards measuring Business Systems team support SLAs • Support reports, dashboards, and business data solutions • Partner with stakeholders to define operational KPIs and reporting • Manage assigned projects from intake through kickoff, delivery, go-live, and post-launch adoption • Own project scope, schedule, status, and stakeholder communication • Facilitate and participate in SIT and UAT, including test case development, business-user coordination, issue triage, and validation against requirements

🎯 Requirements

• Hands-on experience with Salesforce CRM (Sales Cloud) in an analyst, project, or power-user capacity • Working knowledge of Salesforce objects and fields, workflows, and automation • Salesforce Administrator experience required • Salesforce Administrator certification desired • Salesforce Platform Developer certification preferred • Experience supporting an ERP system such as NetSuite, Oracle, SAP, or Microsoft Dynamics • Understanding of order management, billing, accounts receivable, and revenue recognition • Strong understanding of SaaS business operations and end-to-end quote-to-cash or lead-to-cash processes • Understanding of data flows between marketing platforms, CRM, CPQ, billing, and ERP • CPQ application management experience preferred • Exceptional written and verbal communication, facilitation, and stakeholder management skills • Proven ability to communicate with executives, business users, and technical teams • Proven track record delivering business systems or software implementation projects from kickoff to go-live • Working knowledge of Agile/Scrum and traditional waterfall methodologies, risk management, and status reporting • 6+ years of experience as a Business Analyst or Business Systems Analyst supporting GTM, revenue, or finance systems • Skilled in eliciting and documenting requirements, writing user stories, functional specifications, and process maps • Ability to use AI to draft concise requirements • Experience leading requirements workshops and cross-functional meetings • Hands-on experience with System Integration Testing (SIT) and User Acceptance Testing (UAT), including test planning and validation • Strong analytical skills • Proficiency in Excel • Experience interpreting data to build reports and dashboards • SQL knowledge helpful • Eligibility to work in the United States will be verified through E-Verify

🏖️ Benefits

• Equal opportunity employment • Reasonable accommodations for individuals with disabilities • E-Verify employment eligibility verification • Employer will not ask applicants for payment or require equipment purchases

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