Director, Analytics & Business Intelligence – Digital Product Operations

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The College Board

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1900

📚 Education

🤝 Non-profit

Education • Non-profit

The College Board is a mission-driven, not-for-profit organization dedicated to promoting excellence and equity in education. It connects students to college success and opportunity by supporting them in building essential skills for higher education and removing barriers to access. The College Board operates with a focus on respect, diversity, inclusion, and collaboration, with a diverse and dedicated team of professionals. Based in several locations across the United States, they strive to modernize operations and increase their digital footprint, supporting students and families nationwide.

📋 Description

• Define and build product metrics dashboards tracking roadmap maturity, Productboard field completeness, and roadmap change patterns across 15+ Digital Product teams • Partner with Product leaders and PM/POs to define healthy metrics, baselines, and targets • Design self-serve dashboards for product teams • Prepare executive-ready dashboards with minimal Senior Director oversight • Identify data gaps and partner on tooling standards • Build and maintain a framework measuring adoption of ProdOps ways of working and change-management effectiveness • Define adoption metrics for major ProdOps initiatives • Diagnose adoption gaps and recommend, design, and drive interventions • Track awareness, behavior-change, and leading and lagging adoption signals • Maintain product and ProdOps dashboards and ensure data accuracy and currency • Establish metric-definition governance standards and conduct data-quality audits • Document metric definitions, calculation methods, and data sources • Coach PM/POs and ProdOps team members to interpret and act on metrics • Design data-literacy coaching approaches and identify patterns of metric misinterpretation or neglect

🎯 Requirements

• 5+ years of experience in product analytics, business intelligence, or data analysis within a digital product or technology organization • Experience measuring and driving organizational change, including awareness and behavior change • Experience defining measurements in ambiguous, evolving environments • Demonstrated experience building adopted dashboards and metrics frameworks • Strong understanding of product management practices, roadmap maturity, backlog health, and planning consistency • Strong data governance instincts and ability to define and document metrics precisely • Familiarity with Productboard, Jira, and Confluence as data sources • Comfort with SQL and APIs to extract and validate data • Strong coaching and communication skills for translating data to non-technical audiences • Ability to travel 5–7 times a year to College Board offices or on College Board business • Passion for expanding educational and career opportunities and mission-driven work • Authorization to work in the United States for any employer • Curiosity and enthusiasm for emerging technologies, including AI-driven solutions • Clear and concise written and verbal communication skills • Learner’s mindset and commitment to growth • Drive for impact and excellence • Collaborative and empathetic approach

🏖️ Benefits

• Annual bonuses • Opportunities for merit-based raises and promotions • Mission-driven workplace where your impact matters • Team that invests in your development and success • Supportive team • Comprehensive compensation and benefits package • Remote-first workplace policy • Opportunities for professional growth and development