Loan Servicing Specialist II

🔥 19 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $37 - $41 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Commercial Bank of California

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

🏦 Banking

💸 Finance

🤝 B2B

Banking • Finance • B2B

Commercial Bank of California is a full-service, FDIC-insured community bank headquartered in Irvine, California, serving businesses, nonprofits and organizations across California. Founded over two decades ago and currently Latino-owned (largest Latino-owned bank in California) and certified as a Minority Depository Institution, CBC focuses on commercial banking services tailored to entrepreneurs and small-to-mid-sized businesses. Its specialties include commercial banking, SBA lending, construction loans, lines of credit, checking and savings accounts, and term loans. Leadership changes in 2013–2014 initiated a strategic growth plan; as of Dec 2024 the bank has assets of $3. 5 billion and emphasizes personalized, entrepreneur-focused services.

📋 Description

• Perform post-closing loan servicing duties for real estate, construction, commercial, consumer, SBA, letters of credit, and asset-based loans • Process loan boarding and loan fundings at closing • Process loan payments, billings, paydowns, advances, callbacks, payoffs, balancing, shadow accounting, non-posts, system reports, and posting entries • Process paperwork for disbursement of loan funds and board new and modified loans in the loan accounting system • Input loan, customer, collateral, and tickler data based on executed loan documents and credit approval • Perform loan maintenance activities, including address changes, late charge waivers, automatic payment changes, payment adjustments, billing adjustments, interest changes, and tickler updates • Prepare demand letters for loan payoffs or paydowns • Research note histories, billing problems, and payment postings in response to branch requests • Escalate complex issues to the Note Department Manager or Assistant Manager • Process incoming and outgoing wires • Provide loan servicing support to other departments and business units within approved Service Level Agreements • Review daily computer-generated reports to ensure GL information balances with loan system data • Clear non-posted transactions and correct out-of-balance conditions • Prepare reconveyances for loan payoffs and partial reconveyances • Prepare monthly certifications • Ensure compliance with applicable state and federal banking regulations and policies, including BSA/AML/CIP, CRA, OFAC, Fair Lending, Regulation CC, GLBA, and information security requirements • Attend training and maintain knowledge of procedures governing financial institutions • Perform other departmental duties as assigned

🎯 Requirements

• High School Diploma or General Education Degree (GED) • Minimum of 5 years of experience in loan processing and accounting or an equivalent combination of education and experience • Proficient in all loan accounting and servicing related functions with emphasis on commercial/business and real estate lending • Good working knowledge of personal computers and software • Supervisory-level knowledge of loan accounting systems functions and procedures • Knowledge of bank marketing, operations and other daily banking functions • Knowledge of banking laws, policies and procedures, service, and credit products • Knowledge of principles of report preparation • Knowledge of analysis and statistics • Knowledge of general accounting and mathematics • Ability to enter data in a personal computer, use a calculator, and operate telecommunications and other office equipment • Ability to use word processing, spreadsheet, graphics, database, and specialized financial systems software applications • Ability to plan, organize and prioritize tasks to meet deadlines • Ability to lead and motivate employees to complete tasks in accordance with established standards • Ability to analyze and solve work problems • Ability to follow oral and written instructions • Ability to communicate effectively with co-workers, consultants, regulators, and other parties • Ability to prepare clear and concise reports, documentation, and correspondence • No licenses, certificates, or special requirements

🏖️ Benefits

• Competitive employer contribution to medical, dental and vision coverage • 401k plan with employer match • Flexible Spending Accounts (FSA) and Dependent Care Accounts • Employee Assistance Program (EAP) • Employer provided Calm subscription • Employer provided mental health benefits through Teladoc • Life, AD&D and disability insurance • Minimum 15 Days of Vacation • 11 Paid Federal Holidays • Paid Time off to Volunteer • Online discount program • Tuition Reimbursement Program