Head of People

🔥 13 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👥 People Operations

👻 Ghost score 14%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Community Phone

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

📡 Telecommunications

🤝 B2B

👥 B2C

💰 Pre Seed Round on 2019-08

Telecommunications • B2B • B2C

Community Phone is a telecommunications company that provides reliable phone services for homes and businesses without the need for an internet connection. Their plans are designed to be simple and affordable, with no hidden fees or long contracts. Community Phone emphasizes strong call quality and customer support from real human representatives, alongside features like spam call blocking, call forwarding, and voicemail transcription. Their technology leverages industrial-grade antennas to connect to nearby cell towers, ensuring connectivity even during power outages.

📋 Description

• Own talent, culture, and recruiting across the company as an executive partner to the co-founders • Build and lead a recruiting team of at least two recruiters covering technical/senior and high-volume customer-facing roles • Initially conduct searches personally and potentially recruit executive roles later • Grow the company to approximately 150–160 people by the end of 2027 • Manage recruiting funnel metrics, time to hire, pass-through rates, and post-hire quality • Ensure hiring aligns with company needs, mission, and long-term success • Serve as primary voice of culture alongside the co-founders • Clarify mission, organizational context, performance evaluation, and work impact for employees • Retain exceptional employees through scope, authority, support, and growth opportunities • Run quarterly talent reviews with every leader • Track regretted and non-regretted attrition by team • Coach managers through feedback, expectations, performance plans, and documented exits • Hold leaders accountable for hiring quality and performance decisions • Scale culture across an international and remote workforce • Partner with the executive team to build the leadership bench • Align leadership on departmental stages, priorities, and coordination needs • Make four annual offsites effective • Improve onboarding, especially for leaders • Build scalable systems for leveling, compensation, performance reviews, and fair separations • Manage recruiters, executive assistants, and the fractional HR Business Partner • Report directly to cofounder Ellie Lasater-Guttmann and sit on the leadership team

🎯 Requirements

• 8+ years in people leadership • Executive-table experience at a company of 250+ people • Ownership of talent and culture rather than HR administration • Ability to identify extraordinary talent and explain what makes it exceptional • Experience personally recruiting hard-to-reach candidates • Well-networked talent acquisition capability • Experience hiring and managing recruiters • Experience authoring and maintaining strong company culture • Direct, firm executive communication style • Strategic and systematic executive approach; not an HR business partner • Experience designing compensation philosophies • Experience developing first-time managers into leaders • Experience making exits fair and fast

🏖️ Benefits

• Remote work • International and distributed team environment across 12+ countries • Four typically international offsites per year • Professional growth through leadership scope and responsibility • Direct partnership with co-founders and seat on the leadership team

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