Senior Operations Manager, Implementation & Accounts – Hospital Billing

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $140k - $180k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

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Commure

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Commure is a healthcare technology company that builds AI-powered software and integrated infrastructure for health systems. The company develops ambient AI assistants, revenue cycle management tools, patient engagement platforms, and asset/safety monitoring solutions that integrate with electronic health records to automate documentation, coding, billing, and operational workflows. Commure focuses on co-developing solutions with health systems to reduce cost of care, lower clinician burnout, and improve patient and operational outcomes.

📋 Description

• Own hospital launches end to end, from contract signature through stabilized production billing, as the named account point of contact • Build hospital launch playbooks, including diligence playbooks, customer management workflows, rule creation and configuration, and automation • Translate multiple tax IDs, multiple EHRs, and institutional adjudication rules into implementation plans with customer leadership and operations teams • Coordinate daily with implementation, product, and payer enrollment teams • Own accounts after go-live and drive stable, repeatable collections before transition to long-term management • Establish SLAs and handoff processes with internal partner teams • Help define Launch and Account Management as separate Hospital Billing functions • Collaborate cross-functionally with Product, Engineering, Operations, Sales, and Account Management • Work directly with the Hospital Billing GM on critical business processes for complex customer launches

🎯 Requirements

• 6+ years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company • Demonstrated history of creating opportunities and seeking ownership positions • Proficiency in SQL and Excel • SQL or a robust analytical background in finance or consulting is a plus • Expertise in project management and deployment of multiple projects in a fast-paced environment • Comfortable building processes without an existing playbook • Confidence running meetings with health system CFOs or revenue integrity teams • Ability to work autonomously, prioritize effectively, and identify blockers before escalation • Healthcare or RCM experience is a plus, not a filter • Must report confirmed or potential information-security events or risks to the information security office • Must attest to information-security requirements upon hire and annually • Work authorization sponsorship question pertains to working in the US

🏖️ Benefits

• Equity • Equal employment opportunities • Voluntary self-identification process without adverse treatment • Information security requirements and annual attestation upon hire