CompuGain
201 - 500 employees
☁️ SaaS
🏢 Enterprise
SaaS • Enterprise • Cloud Computing
CompuGain is a company that specializes in modern application delivery, cloud services, UI/UX design, data services including governance and architecture, and digital and agile transformations. They offer talent solutions, including technical and professional staffing, and have expertise in AWS services such as AWS RDS, Lambda, and DynamoDB. CompuGain focuses on providing rapid and agile cloud migration and application modernization to help clients realize data value. Acquired by Unisys in December 2021, CompuGain continues to expand its comprehensive range of services to enhance client experiences. The company is based in Herndon, VA.
Amazon Connect Engineer – IVR/VRU
Job not on LinkedIn
🔥 0 minutes ago
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CompuGain
201 - 500 employees
☁️ SaaS
🏢 Enterprise
SaaS • Enterprise • Cloud Computing
CompuGain is a company that specializes in modern application delivery, cloud services, UI/UX design, data services including governance and architecture, and digital and agile transformations. They offer talent solutions, including technical and professional staffing, and have expertise in AWS services such as AWS RDS, Lambda, and DynamoDB. CompuGain focuses on providing rapid and agile cloud migration and application modernization to help clients realize data value. Acquired by Unisys in December 2021, CompuGain continues to expand its comprehensive range of services to enhance client experiences. The company is based in Herndon, VA.
📋 Description
• Design and implement IVR/VRU solutions using Amazon Connect • Develop Amazon Connect contact flows and inbound/outbound voice call workflows • Implement contact routing and call flow orchestration • Troubleshoot voice applications • Develop RESTful APIs and integrations using Python and/or Node.js • Build and manage AWS services and infrastructure • Implement CI/CD pipelines and Infrastructure as Code • Use Git and AI-assisted development tools such as Devin AI
🎯 Requirements
• Experience with Amazon Connect • Experience with Amazon Pinpoint, AWS Lambda, Amazon DynamoDB, Amazon API Gateway, Amazon SQS, Amazon SNS, Amazon EventBridge, AWS IAM, Amazon CloudWatch, and AWS Secrets Manager • AWS Step Functions preferred • Experience with AWS CloudFormation, AWS CDK, or Terraform • Amazon Connect contact flows • IVR/VRU design and implementation • Inbound and outbound voice call workflows • Contact routing and call flow orchestration • Voice application troubleshooting • Python and/or Node.js • RESTful API development • JSON • AWS SDK development • Git • CI/CD pipelines • Infrastructure as Code (IaC) • Experience using AI-assisted development tools such as Devin AI • W2 employment profile required
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