Systems/Network Administrator Lead

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Logo of Computer World Services

Computer World Services

11 - 50 employees

🏛️ Government

🤝 B2B

🏢 Enterprise

Government • B2B • Enterprise

Computer World Services is a federal-focused IT services firm that provides digital transformation, process optimization, and technology innovation to Defense and civilian federal customers. With over 30 years of hands-on experience, the company delivers enterprise-wide IT solutions and professional services, supports contract vehicles for the federal market, and emphasizes quality, compliance, and high-performance program ratings.

📋 Description

• Lead enterprise systems administration, network operations, and operations and maintenance (O&M) activities across the USMEPCOM enterprise. • Serve as the contractor's service owner for enterprise infrastructure services and ensure systems consistently meet defined service level objectives. • Plan, organize, and direct contractor personnel responsible for operations and maintenance of USMEPCOM-constructed networks. • Provide technical leadership for Windows and UNIX/Linux operating systems, physical and virtual servers, databases, VMware ESXi environments, Storage Area Networks (SANs), collaboration tools, enterprise applications, and cloud infrastructure. • Perform system-level configuration, validation, integration, and administration of enterprise hardware, software, operating systems, and infrastructure platforms while maintaining interoperability with existing legacy systems. • Lead engineering development, infrastructure integration, interface design analysis, software and hardware testing, and enterprise systems implementation activities. • Apply Risk Management Framework (RMF) security principles, practices, and procedures to maintain compliance with Department of Defense cybersecurity requirements. • Lead the Outage Response Team (ORT) and direct all activities associated with enterprise outage response, incident management, disaster recovery, and Continuity of Operations (COOP). • Serve as the primary point of contact during enterprise outages, coordinating response activities with Government leadership, vendors, DISA, external agencies, and other stakeholders. • Coordinate, direct, and oversee outage resolution efforts while providing timely status updates to Government leadership throughout incident response activities. • Develop, maintain, and regularly update enterprise outage response procedures, Incident Response Plans, disaster recovery documentation, and operational playbooks. • Review Incident Response Plans quarterly to ensure system inventories, procedures, documentation, and operational processes remain current. • Lead geographically dispersed teams responsible for enterprise infrastructure operations, systems administration, and network support. • Monitor enterprise performance, availability, and operational health while proactively identifying opportunities for infrastructure improvements, automation, and operational efficiencies. • Support cloud technologies, virtual desktop infrastructure (VDI), enterprise networking, firewall administration, secure communications, and enterprise modernization initiatives. • Foster continuous improvement while ensuring compliance with Federal Government, Department of Defense, and enterprise IT operational standards and best practices.

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Network Engineering, or a related technical discipline is preferred. • Minimum five (5) years recent experience managing enterprise IT teams in geographically dispersed locations supporting operations and maintenance of enterprise servers (physical and virtual), operating systems (Windows and UNIX/Linux), databases, VMware ESXi, Storage Area Networks (SANs), collaboration tools, enterprise applications, scripting, and enterprise security. • Minimum one (1) year recent experience: • - Leading network personnel and coordinating enterprise outage response procedures • - Supporting DISA network transport solutions. • Minimum five (5) years recent experience supporting: • - Cloud-based enterprise solutions and cloud infrastructure • - Virtual desktop infrastructure (VDI) environments • - In enterprise network and systems administration, including outage response and incident management • - Leading enterprise network operations teams supporting programs similar in size, scope, and complexity to this Task Order • Minimum six (6) years recent experience supporting global enterprise network systems and subsystems, including LAN, WAN, MPLS, BGP, network availability, troubleshooting, and infrastructure optimization • Minimum three (3) years experience: • - Supporting IPv4 and IPv6 protocol stacks • - Planning and executing local and long-haul communications • - Supporting and troubleshooting firewall appliances, firewall rulesets, and enterprise firewall solutions • Must have or obtain all certifications required under DoDM 8140.03 Cyberspace Workforce Qualification and Management Program. • Must have an active ITIL® 4 Practice Manager Certification or ITIL® 4 Foundation Certification. • Candidates who do not currently possess the following certifications must obtain them within one month of hire. The company will sponsor certification training and examination costs as needed. • - Microsoft Certified Solutions Expert (MCSE) certification. • - Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Design Expert (CCDE) certification. • - At least one information security certification (e.g., CompTIA Security+, Certified Information Systems Security Professional (CISSP)). • - At least two network certifications (e.g., Cisco Certified Network Associate (CCNA), CompTIA Network+). • - DoDI 8570.01 Information Assurance System Architect and Engineer (IASAE) Level III certification.

🏖️ Benefits

• Reasonable accommodations for individuals with disabilities

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