Benefits Call Center Representative

🔥 8 minutes ago

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

🔥 Funding within the last year

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. • Handle a steady call volume while navigating multiple systems. • Assist with back-office tasks like claims processing and general administrative work. • Create a positive experience for every caller through strong communication skills, reliability, and excellent customer service.

🎯 Requirements

• Previous call center experience with high-volume calls • Experience with healthcare or employer benefits (highly preferred) • Keyboarding and MS Office proficiency • Basic computer knowledge (command prompts, shortcuts, troubleshooting) • Excellent verbal and written communication skills • Strong problem-solving skills • Ability to multitask effectively • Ability to work independently with minimal supervision • High school diploma or GED • Successful background check & drug test (includes education and employment verification) • Must be 18 years of age or older

🏖️ Benefits

• Health benefits for you and your family, including medical, dental, and vision, starting on day 1!