Benefits Coordinator

🕒 Yesterday

🏈 Alabama, Arizona, +33 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $40k - $46.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Investigate and determine the correct benefits for members with multiple health insurance plans • Review insurance eligibility, policy coverage, and documentation to verify the proper payer order • Contact insurance carriers, Medicare (CMS), employer groups, healthcare providers, and members by phone, email, fax, and mail to validate coverage information • Research complex healthcare eligibility issues and apply Medicare CMS and NAIC guidelines to determine primary and secondary coverage • Document findings accurately in company systems while maintaining complete and detailed records • Review Explanation of Benefits (EOBs) and other insurance documentation to support payment determinations • Process incoming COB correspondence and update eligibility records as needed • Handle inbound and outbound calls related to Coordination of Benefits inquiries • Meet established productivity, quality, and turnaround time goals • Maintain HIPAA compliance and adhere to federal, state, and client requirements • Collaborate with teammates while working independently in a remote environment • Identify opportunities to improve processes, documentation, and communication

🎯 Requirements

• Must have a high school diploma or GED • Must be able to successfully pass a pre-employment criminal background check and drug screening • Minimum of 2 years of healthcare experience involving Coordination of Benefits (COB) in a provider, payer, or healthcare vendor environment OR 4+ years of experience in insurance verification, medical billing, healthcare claims processing, claims auditing, medical reimbursement, or healthcare data analysis • Working knowledge of Coordination of Benefits (COB) guidelines • Knowledge of Medicare (CMS) regulations and NAIC Coordination of Benefits guidelines • Understanding of medical terminology and healthcare eligibility processes • Strong investigative, research, and critical thinking skills • Excellent verbal and written communication skills • Ability to explain complex insurance information clearly and professionally • Strong customer service skills with the ability to communicate confidently with insurance carriers, providers, employer groups, and members • Proficiency with Microsoft Office (Word, Excel, and Outlook) • Ability to work independently while collaborating effectively with a remote team • Must pass an internet speed test: download ≥25 Mbps, upload ≥5 Mbps, ping ≤175 ms • Must be able to connect with an ethernet cable to a modem/router • Must reside in an eligible listed U.S. state

🏖️ Benefits

• Fully remote position • Flexible Monday-Friday schedule • No weekends required • Competitive starting pay • Collaborative team environment • Eligible for benefits day 1 • Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Retirement savings plan • Paid holidays • Paid time off (PTO) or vacation and/or sick time • Bonus or incentive eligibility based on business need