Customer Service Representative I

🔥 54 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $18 - $20 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

💝 Customer Support

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

🔥 Funding within the last year

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. • Identify customer needs to ensure the customer is provided complete and accurate information. • Process required transactions via mainframe or web-based applications. • Submit research requests in a concise yet accurate manner. • Maintain a thorough knowledge of the company and client programs, policies, and technology. • Communicate effectively in a warm and empathetic manner. • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. • Provide support to other positions/operations in cases during heavy workloads or absences.

🎯 Requirements

• Must reside in Florida to be considered • Must be at least 18 years of age or older. • Must have a High School Diploma, or equivalent. • Must be able to submit to a background check and drug test. • Must be able to work shift Monday-Friday from10am – 7pm

🏖️ Benefits

• Remote - Work From Home • Full-time Employment with Benefits day one including paid Holidays. • Paid Training- Training ONSITE for 1 week then 100% remote.