Pension Analyst Specialist II – Documentation/Requirements SME

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Serve as a Plan Requirements Owner and Documentation SME for assigned Defined Benefit pension plans • Interpret pension plan provisions and translate them into business, operational, calculation, and system requirements • Develop, review, maintain, and update Business Requirements Documents (BRDs) and other pension plan requirements documentation • Maintain plan documentation, procedures, calculation requirements, work instructions, and supporting materials • Identify and resolve gaps, inconsistencies, or ambiguities in pension requirements • Document new requirements and changes resulting from plan amendments, operational changes, system updates, or defects • Research and respond to complex participant issues involving eligibility, pension calculations, credited service, benefit commencement, and service delivery • Research system and calculation issues and review pension benefit calculations for accuracy and consistency with plan provisions • Process and review retirement benefit applications and verify participant information • Research historical service, eligibility, benefit credits, and related information for accurate pension calculations • Perform data analysis using SQL, reporting tools, and other resources • Support testing and validation of pension system changes, calculation updates, defects, and requirements changes • Validate system results against approved pension plan requirements and expected calculation outcomes • Support internal and external audits by researching requests, providing documentation, and validating calculations and data • Maintain documentation, work papers, and supporting records for a clear audit trail • Identify documentation and process improvements • Support plan administrators and team members as a pension requirements and documentation resource • Partner with business, operational, and technical teams to clarify requirements and resolve issues • Communicate with client Human Resources personnel and vendor/support teams • Prepare and deliver training on pension provisions, requirements, calculations, procedures, and documentation • Collaborate with plan administrators and team members to complete projects and ensure consistent pension administration services

🎯 Requirements

• 5+ years of hands-on Defined Benefit pension experience required • Expert knowledge of Defined Benefit pension plan administration, plan provisions, eligibility, and benefit calculations • Experience serving as a requirements owner, business requirements analyst, plan documentation SME, or similar role within pension administration • Experience interpreting pension plan documents and translating plan provisions into business, calculation, operational, and/or system requirements • Experience creating, reviewing, and maintaining Business Requirements Documents (BRDs), requirements documentation, procedures, and work instructions • Intermediate to advanced experience with pension calculations and audit support • Experience researching and resolving pension calculation, participant, data, and system issues • Experience supporting system requirements, change requests, testing, validation, or defect resolution within a pension administration environment • Experience with SQL, reporting, and data analysis • Advanced proficiency with Microsoft Excel, Word, and Outlook • Strong written communication and documentation skills with excellent attention to detail • Ability to communicate confidently with clients regarding pension plan provisions, requirements, calculations, and administrative issues • Ability to work across operational, business, and technical teams and clearly communicate complex pension requirements • Preferred: experience supporting multiple Defined Benefit pension plans with varying plan provisions and calculation rules • Preferred: experience with pension administration platforms or benefits administration systems • Preferred: experience with requirements traceability, User Acceptance Testing (UAT), regression testing, calculation validation, and system implementation/change initiatives • Preferred: experience supporting client-facing pension administration environments • For US applicants, providing vaccination status where legally permissible is a requirement of employment

🏖️ Benefits

• Bonus or incentive eligibility based on business need • Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Retirement savings plan • Paid holidays • Paid time off (PTO) or vacation and/or sick time • Reasonable accommodations for applicants with disabilities