Pension Benefits Administrator

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $19 - $24 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

🖥️ Administration

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Triage, research, and respond to participant issues involving eligibility, benefit calculations, plan provisions, tax inquiries, and electronic funds transfer (EFT) questions • Review benefit reports, including Business Requirements Documents (BRDs), and take appropriate action • Complete payment setups for pension annuities and lump-sum payments under the direction of a senior team member • Perform research and data analysis to resolve inquiries from participants, clients, and third parties • Provide supporting documentation and detailed explanations • Acquire, review, and communicate relevant information and documentation to plan participants and beneficiaries • Respond to customer inquiries, pension verification requests, and form reprint requests • Research and resolve issues involving missing or incomplete data • Work with banking vendors to assist with participant questions and service requests • Use PASS and other applicable systems for pension administration activities • Run queries and reports to retrieve, review, and analyze information • Contribute to projects and additional assignments with guidance from senior team members • Collaborate with colleagues and leadership to resolve unusual or complex issues • Maintain knowledge of legal and regulatory changes, industry trends, retirement benefits, plan requirements, and Summary Plan Descriptions (SPDs) • Perform other assigned duties while complying with applicable policies, procedures, and quality standards

🎯 Requirements

• Must be at least 18 years of age • Must be able to pass a criminal background check • Strong verbal and written communication skills • Strong attention to detail, organizational skills, and problem-solving abilities • Ability to navigate and work across multiple computer systems and applications • Basic Microsoft Office proficiency, including Excel • Ability to manage assigned tasks, follow established procedures, and meet deadlines • Ability to work independently and collaboratively in a remote environment • Willingness to learn new systems, processes, and responsibilities • Must pass an internet speed test with download speeds equal to or greater than 25 Mbps, upload speeds equal to or greater than 5 Mbps, and ping equal to or less than 175 ms • Must have the ability to connect to a modem or router using an Ethernet cable • Preferred: Experience with Microsoft Excel beyond basic functions • Preferred: Familiarity with SQL, database queries, or reporting tools • Preferred: Experience with pension administration, retirement benefits, financial services, or benefits processing • Preferred: Experience researching customer inquiries, reviewing reports, or analyzing data • Preferred: Knowledge of pension plan provisions, benefit calculations, or retirement plan documentation

🏖️ Benefits

• Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Retirement savings plan • Paid holidays • Paid time off (PTO) or vacation and/or sick time • Potential bonus or incentive based on business need • Remote, work-from-home position • Training and support provided • Opportunity to develop pension administration expertise and learn new processes