Enterprise Workday Administrator

🔥 4 minutes ago

🌲 North Carolina – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

🖥️ Administration

👻 Ghost score 10%

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Dungarvin

5001 - 10000 employees

🏥 Healthcare

🌍 Social Impact

Healthcare • Social Impact

Dungarvin is a national organization of privately owned companies dedicated to providing high-quality, community-based supports for individuals with intellectual and developmental disabilities, mental health issues, significant medical challenges, and their families. With a commitment to tailoring services to the unique needs, hopes, and goals of each individual, Dungarvin offers a range of programs including supported sobriety, residential services, vocational services, and case management. Founded by Tim and Diane Madden in 1976, the organization has grown significantly, employing approximately 5,000 people across 15 states and serving over 5,712 individuals.

📋 Description

• Manage Workday tenant configuration, business processes, and system settings • Lead Workday updates, releases, and system enhancements • Maintain documentation, configuration guides, and training materials • Evaluate and implement new Workday features • Serve as the technical escalation point for complex Workday issues • Train and enable Tier 1 and Tier 2 support teams • Manage ticket queues and resolve challenging system problems • Lead the Workday change control committee with HR, Finance, and IS stakeholders • Facilitate decisions for system changes and enhancements • Communicate updates, secure approvals, and implement changes with organizational impact • Promote adoption and effective communication of Workday changes • Manage vendor relationships and third-party support • Guide a smooth Workday go-live and influence system design • Implement lasting improvements and support over 2,000 users across multiple business units • Manage integrations, reporting, and system security at scale

🎯 Requirements

• Bachelor’s in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field with equivalent experience • Proficient in troubleshooting, tier-3 support, report building, and system documentation • 7+ years of hands-on Workday administration • Experience with Workday tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management • Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools (Prism, calculated fields, dashboards) • Willingness to pursue Workday certifications • Candidates must be legally authorized to work in the United States on a permanent basis • This position does not offer visa sponsorship now or in the future • Experience managing integrations with third-party systems • Experience with Workday security management and identity and access management systems • Understanding of IT security best practices • Workday certifications in HCM, Finance, or Security preferred • Additional Workday security or reporting certifications preferred • CompTIA A+ Certification or other IT certifications preferred • Experience in application administration, integrations/interface management, leading committees, and supporting system implementations • Strong troubleshooting and problem-solving skills • Knowledge of cybersecurity, data privacy, disaster recovery, and compliance • Ability to support complex, multi-unit environments • Ability to lead change committees, influence stakeholders, mentor support teams, and guide system updates, implementations, and enhancements • Ability to plan and manage system upgrades and go-lives while managing multiple priorities and deadlines • Strong communication and interpersonal skills • Ability to translate technical concepts for non-technical users • Ability to present to internal audiences and build relationships across HR, Finance, and IT • Adaptability to system updates, process changes, and evolving organizational needs • Collaborative, solutions-focused mindset and user-service orientation

🏖️ Benefits

• Regular training with vendors and a dedicated training budget • 401 K plan with up to 3% employer match after one year of service • PTO that increases with tenure • PTO donation options • Paid sick leave • Medical, dental, and vision coverage • Dental coverage for domestic partners • Pet insurance • Supplemental insurance options • Flexible spending and health savings accounts (FSA and HSA) • 100% company-paid long-term disability insurance • 100% company-paid life insurance • National Brand Discounts • Employee Referral Program • Employee Assistance Program • Access to Tapcheck (get 50% of your pay before payday) • Internal job mobility nationwide • Remote work environment • Flexible work schedule • Training provided for Workday certifications

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