Pension Analyst Specialist II – Documentation/Requirements SME

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Venture Round on 2009-01

Healthcare • Logistics • Consulting

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Serve as Plan Requirements Owner and Documentation SME for assigned Defined Benefit pension plans • Interpret pension plan provisions and translate them into business, operational, calculation, and system requirements • Develop, review, maintain, and update Business Requirements Documents and other pension requirements documentation • Maintain plan documentation, procedures, calculation requirements, work instructions, and supporting materials • Identify and resolve gaps, inconsistencies, and ambiguities in pension requirements • Research and respond to complex participant issues involving eligibility, pension calculations, credited service, benefit commencement, and service delivery • Research system and calculation issues and verify adherence to documented plan requirements • Review pension benefit calculations and outputs for accuracy and consistency • Process and review retirement benefit applications and verify participant information • Perform data analysis using SQL, reporting tools, and other resources • Support testing and validation of pension system changes, calculation updates, defects, and requirements changes • Validate system results against approved requirements and expected calculation outcomes • Support internal and external audits by researching requests, providing documentation, and validating calculations and data • Maintain documentation, work papers, and supporting records for a clear audit trail • Serve as a pension requirements and documentation resource for administrators and team members • Partner with business, operational, and technical teams to clarify requirements and resolve issues • Communicate with client Human Resources personnel and vendor/support teams regarding pension requirements and administrative issues • Prepare and deliver training on pension provisions, requirements, calculations, procedures, and documentation • Collaborate with plan administrators and team members to complete projects and ensure consistent pension administration services

🎯 Requirements

• 5+ years of hands-on Defined Benefit pension experience required • Expert knowledge of Defined Benefit pension plan administration, plan provisions, eligibility, and benefit calculations • Experience serving as a requirements owner, business requirements analyst, plan documentation SME, or similar role within pension administration • Experience interpreting pension plan documents and translating plan provisions into business, calculation, operational, and/or system requirements • Experience creating, reviewing, and maintaining Business Requirements Documents (BRDs), requirements documentation, procedures, and work instructions • Intermediate to advanced experience with pension calculations and audit support • Experience researching and resolving pension calculation, participant, data, and system issues • Experience supporting system requirements, change requests, testing, validation, or defect resolution within a pension administration environment • Experience with SQL, reporting, and data analysis • Advanced proficiency with Microsoft Excel, Word, and Outlook • Strong written communication and documentation skills with excellent attention to detail • Ability to communicate confidently with clients regarding pension plan provisions, requirements, calculations, and administrative issues • Ability to work across operational, business, and technical teams and clearly communicate complex pension requirements • Preferred: experience supporting multiple Defined Benefit pension plans with varying provisions and calculation rules • Preferred: experience with pension administration platforms or benefits administration systems • Preferred: experience with requirements traceability, UAT, regression testing, calculation validation, and system implementation/change initiatives • Preferred: experience supporting client-facing pension administration environments

🏖️ Benefits

• Bonus or incentive eligibility based on business need • Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Retirement savings plan • Paid holidays • Paid time off (PTO) or vacation and/or sick time • Reasonable accommodation for applicants with disabilities • Equal opportunity employment