Pension Benefits Services Specialist

🔥 9 minutes ago

🐻 Alaska, Arizona, +18 more states – Remote

🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🏰 Missouri – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $16 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Venture Round on 2009-01

Healthcare • Logistics • Consulting

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Provide clear and accurate information regarding applicable pension plan provisions • Respond to participant inquiries through inbound telephone calls and some outbound calls • Research and address client-specific participant questions while following established procedures • Complete transactions related to participant inquiries with limited supervision • Meet established timeliness, accuracy, quality, and productivity standards • Document participant interactions with detailed and accurate notes in the case management system • Complete participant callbacks and escalate issues when appropriate • Follow call center metrics, procedures, and guidelines • Explain participant forms and provide guidance on completing them • Adapt to multiple clients’ requirements and procedures • Maintain confidentiality and security of participant and client information • Follow company, client, privacy, and security policies and standards • Perform other duties as assigned

🎯 Requirements

• Strong verbal and written communication skills • Excellent attention to detail and accuracy • Ability to listen carefully, understand participant questions, and provide clear explanations • Ability to navigate computer systems and learn new software, processes, and client-specific procedures • Strong organizational and time-management skills • Ability to work independently in a remote environment • Ability to manage multiple client requirements and processes • Ability to maintain professionalism and composure when assisting participants • Ability to meet established performance, quality, and productivity expectations • Reliable attendance and punctuality • Previous experience in benefits administration, pension services, customer service, call center operations, or transaction processing is helpful • DB pension experience • Experience with defined benefit pension plans is a plus • Knowledge of DB pension processes, terminology, or participant services can help you succeed

🏖️ Benefits

• Fully remote work-from-home environment • Comprehensive virtual training • Develop experience in benefits administration and pension services • Build participant service and transaction processing skills • Exposure to multiple clients and different plan requirements • Professional growth in benefits and retirement plan processes • Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Retirement savings plan • Paid holidays • Paid time off (PTO) and/or vacation and/or sick time • Potential bonus or incentive based on business need