Senior Manager, Infrastructure Systems

🕒 July 8

🇺🇸 United States – Remote

💵 $122.4k - $159k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🏛️ Government

💰 Venture Round on 2009-01

B2B • eCommerce • Government

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Own end-to-end delivery of infrastructure initiatives supporting Commercial business capabilities • Ensure predictable, high-quality delivery across hybrid infrastructure environments (on-prem, cloud, and shared services) • Lead delivery planning, execution, dependency management, and risk mitigation across multiple concurrent initiatives • Continuously assess and adjust priorities based on business demand, delivery capacity, and risk • Balance short-term delivery needs with long-term infrastructure sustainability and scalability • Actively manage demand versus capacity, ensuring teams are focused on the highest-value and highest-risk work • Partner with business and technology stakeholders to sequence work appropriately and resolve competing priorities • Make decisive trade-offs when constraints arise, clearly articulating impact and rationale • Partner closely with solution and enterprise architects to review and challenge infrastructure designs • Apply working knowledge of solution architecture concepts to ensure designs meet requirements for resiliency, security, scalability, and operational support • Provide constructive critique of proposed solutions, identifying risks, gaps, and opportunities for simplification or reuse • Ensure infrastructure designs align with enterprise standards and hybrid architecture strategy • Provide influential leadership across matrixed engineering, architecture, security, and operations teams • Translate technical delivery details into clear business-level updates for senior leadership • Serve as a trusted delivery partner to Commercial business leaders and technology executives • Maintain composure and credibility in high-pressure situations and during aggressive delivery timelines

🎯 Requirements

• 8+ years of experience in infrastructure delivery, engineering, or technology program leadership • Proven experience delivering infrastructure solutions in a hybrid environment (on-prem and cloud) • Strong prioritization skills with the ability to continually reassess work based on value, risk, and capacity • Experience managing demand versus capacity across multiple initiatives • Experience with both waterfall and agile delivery methodologies • Strong influential leadership skills and executive-level communication • Ability to operate effectively under pressure and meet tight, high-visibility timelines • Solid understanding of infrastructure and solution architecture concepts

🏖️ Benefits

• Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Retirement savings plan • Paid holidays • Paid time off (PTO) or vacation and/or sick time • Career Growth Opportunities • Great Work Environment