Technical Customer Service Specialist

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🔥 0 minutes ago

🐻 Alaska, California, +10 more states – Remote

🐻 Alaska – Remote 🏄 California – Remote 🦌 Connecticut – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🦬 Montana – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ☕ Washington – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🏛️ Government

💰 Venture Round on 2009-01

B2B • eCommerce • Government

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Identifying customer needs, answering questions, or resolving problems related to SSL, servers and/or relational data bases. • Performing routine call center activities concerning business products and services. • Using the tools provided to guide you through customer conversations. • Providing customers with important information while communicating in a warm empathetic manner. • Gathering information to keep customer profiles and accounts up to date. • Using your computer knowledge to give exceptional customer service.

🎯 Requirements

• Have a high school diploma or equivalent. • Be able to successfully pass a criminal background check. • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. • Have at least 6 months of customer service work experience. • Typing Speed of 30WPM or higher. • Have knowledge of desktop and portable devices. • Have knowledge of relational databases, SSL and/or Servers. • Have wired internet service (No Wi-fi or Satellite); Internet speed test will confirm that speeds meet the requirements of Download speed 10mbps or higher, Upload speed of 5mbps or higher and ping results lower than 175ms. • Secured workspace that has a door that separates you from the rest of your home.

🏖️ Benefits

• Paid Training • Career Growth Opportunities • Full Benefit Options • Great Work Environment • Weekends and holidays normally off