
1001 - 5000 employees
Founded 1982
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.
🕒 September 21
🍂 Massachusetts – Remote
💵 $20 - $25 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 4%
Where this job comes from
Posted on Connection's careers page, not through a job board
First seen by Remote Rocketship September 21
Still open on Connection's site. Checked 6 hours ago.

1001 - 5000 employees
Founded 1982
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.
• Assist assigned Executive, Senior Executive, or Presidential Account Managers with day-to-day order fulfillment • Resolve customer issues on assigned new and existing accounts • Support account retention and growth • Provide customer service to the Account Manager and customer during order fulfillment and servicing • Support day-to-day transactions so Account Managers can expand their business • Proactively follow up on open orders and customer service issues to resolve problems • Handle incoming calls and assist on calls as needed • Prepare and follow up on orders to ensure accuracy and customer satisfaction
• Applicants must be authorized to work for any employer in the U.S. • Must not require employment visa sponsorship • Strong drive to succeed • Excellent communication skills • Strong customer service skills • Ability to multitask • Desire to help others
• Compensation package • 401k plans • Medical insurance • Free therapy visits • Mental health coaching and tools • Meditation resources • Generous paid time off, including vacation and sick time • Wellness Time Off days • Volunteer Time Off days • Generous paid vacation • Dental benefits • Vision benefits • Monday through Friday work schedule • Tuition reimbursement • 401k with matching
Apply NowImprove your chances of getting an interview by checking your resume score before you apply.
🕒 September 21
Customer Support Manager leading teams and support operations for Schneider Geospatial’s GIS-based GovTech SaaS platform. Improving case resolution, customer satisfaction, analytics, and self-service.
🇺🇸 United States – Remote
💰 Private equity on 2022-07
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 September 21
Customer Experience Representative supporting clients through onboarding, payments, and events. Delivering phone, email, SMS, webinar, and in-person support for a high-growth coaching company.
🇺🇸 United States – Remote
💵 $55k - $70k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🕒 September 19
Clinical Support Representative supporting gastroenterology patients through appointment scheduling, triage, refills, and clinical coordination. Fully remote role serving the Atlanta Patient Service Center.
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🕒 September 19
Customer Service Specialist supporting Vector Airport Systems’ airport SaaS revenue solution. Resolving account, invoice, payment, and collections inquiries remotely for Pacific Time customers.
🕒 September 18
Application Support Specialist supporting business systems, data processes, and integrations for Oxford Risk Management Group's commercial lines and captive insurance operations. Troubleshooting applications and validating insurance data remotely in Maryland.
🇺🇸 United States – Remote
💵 $70k - $88k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required