Inside Sales Support Representative

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $20 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Connection

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.

📋 Description

• Assist assigned Executive, Senior Executive, or Presidential Account Managers with day-to-day order fulfillment • Resolve customer issues on assigned new and existing accounts • Support account retention and growth • Provide customer service to the Account Manager and customer during order fulfillment and servicing • Support day-to-day transactions so Account Managers can expand their business • Proactively follow up on open orders and customer service issues to resolve problems • Handle incoming calls and assist on calls as needed • Prepare and follow up on orders to ensure accuracy and customer satisfaction

🎯 Requirements

• Applicants must be authorized to work for any employer in the U.S. • Must not require employment visa sponsorship • Strong drive to succeed • Excellent communication skills • Strong customer service skills • Ability to multitask • Desire to help others

🏖️ Benefits

• Compensation package • 401k plans • Medical insurance • Free therapy visits • Mental health coaching and tools • Meditation resources • Generous paid time off, including vacation and sick time • Wellness Time Off days • Volunteer Time Off days • Generous paid vacation • Dental benefits • Vision benefits • Monday through Friday work schedule • Tuition reimbursement • 401k with matching