Selected: 💝 Customer Support.
Selected: 🎓 Massachusetts – Remote.
Not sure which of these jobs fit you? Find jobs that match your resume
Selected: 🆕 Date Added.
🔥 16 hours ago
Customer Service Representative handling client communications and resolving inquiries for TP, a global digital business services provider. Delivering remote support through web-based tools, de-escalation, auditing, and upselling.
🏈 Alabama, Arizona, +36 more states – Remote
💵 $14 - $16 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🕒 Yesterday
Member support specialist assisting Hinge Health members with digital healthcare enrollment, billing, and program questions. Providing empathetic support across email, phone, and chat.
🏈 Alabama, Alaska, +41 more states – Remote
💵 $16 - $28 / hour
💰 $400M Series E - Hinge Health on 2021-10
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🕒 2 days ago
Remote bilingual customer service representative handling client inquiries for TP, a global digital business services provider. Resolving issues, de-escalating interactions, documenting calls, and upselling when required.
🏈 Alabama, Arizona, +36 more states – Remote
💵 $15 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇪🇸 Spanish Required
🕒 2 days ago
Customer Relations Specialist supporting Cultural Care Au Pair’s cultural exchange participants. Mediating conflicts, resolving cases, and coaching host families and au pairs toward program success.
🍂 Massachusetts – Remote
💵 $55k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🕒 2 days ago
Implementation Support Specialist supporting Rendever VR study participants and care teams. Troubleshooting VR systems, coordinating training, and improving support for Rendever’s aging-in-place projects.
⛰️ Colorado, Florida, +3 more states – Remote
💵 $60k - $70k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 2 days ago
Healthcare customer service representative answering patient billing calls and negotiating account payments. Supporting hospital financial policies and collections for Hollis Cobb Associates.
🌽 Illinois, New Jersey, +3 more states – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🕒 3 days ago
Customer service systems professional supporting DePuy Synthes, Johnson & Johnson’s MedTech business. Improving enterprise platforms, automation, analytics, and customer service operations.
🐊 Florida, New Jersey, +2 more states – Remote
💵 $94k - $151.8k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🦅 H1B Visa Sponsor
🕒 3 days ago
Customer Service Systems Professional supporting DePuy Synthes customer-facing systems. Improving reliability, automation, analytics, and service operations for a global MedTech business.
🐊 Florida, New Jersey, +2 more states – Remote
💵 $94k - $151.8k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🦅 H1B Visa Sponsor
🕒 3 days ago
Customer Experience Agent supporting Kalkomey customers across phone, email, and chat. Resolving routine issues and escalating complex cases for outdoor education platforms.
🕒 3 days ago
Remote Claims Support Representative processing payments and explaining coverage for United Automobile Insurance Company, a property and casualty insurer. Handling escalated claimant questions and claim closure reviews.
🏈 Alabama, Arizona, +12 more states – Remote
💰 Venture Round on 2018-04
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🕒 4 days ago
Customer service and rebate processing specialist supporting utility clean-energy programs at Resource Innovations. Handling calls, emails, data entry, troubleshooting, and rebate documentation remotely.
🍂 Massachusetts, Utah – Remote
💵 $17 - $19 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🕒 5 days ago
Graduate intern analyzing customer journeys, digital experiences, and Voice of Customer data for United Concordia Dental. Supporting healthcare experience strategy through analytics, research, SEO, and stakeholder reporting.
🕒 6 days ago
Video customer support manager overseeing customer contracts, SLAs, renewals, and complex issue resolution. Supporting Motorola Solutions’ video technologies that help keep people and communities safer.
🦌 Connecticut, Maine, +5 more states – Remote
💵 $85k - $90k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
🕒 October 24
Benefits Support Specialist assisting US participants with benefits questions, transactions, and forms remotely. Conduent delivers mission-critical services for Fortune 100 companies and governments.
🐻 Alaska, Arizona, +17 more states – Remote
💵 $16 / hour
💰 $93M Post-IPO Debt - Conduent on 2025-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 October 24
Customer service representative handling client communications and resolving inquiries for TP, a global digital business services provider. Delivering first-call resolution and documenting interactions remotely.
🏈 Alabama, Arizona, +37 more states – Remote
💵 $16 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🕒 October 24
Benefits support specialist assisting U.S. participants with benefits questions, transactions, and forms. Providing accurate remote telephone support for Conduent’s mission-critical client services.
🐻 Alaska, Arizona, +17 more states – Remote
💵 $16 / hour
💰 Venture Round on 2009-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
🕒 October 23
Customer Support Specialist resolving nationwide insurance policy, billing, and claims inquiries for Mercury Insurance. Handling customer transactions and escalated issues across phone, chat, SMS, email, and social media.
🏈 Alabama, Alaska, +44 more states – Remote
💵 $32.4k - $56.7k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🕒 October 23
Customer Experience Representative supporting BRUNT Workwear customers across channels. Resolving issues, guiding product choices, and improving satisfaction through feedback insights.
⛰️ Colorado, Florida, +13 more states – Remote
💵 $24 - $26 / hour
💰 $20M Series B on 2022-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🔥 21 hours ago
Operations Manager leading Customer Experience and e-commerce operations for LumiMeds, a U.S. telehealth startup. Improving customer journeys, fulfillment, payments, retention, and operational scalability.
🕒 Yesterday
Appeals Support Specialist processing Medicare Part B documentation for Broadway Ventures’ government and private-sector consulting clients. Managing OnBase case files, indexing records, and supporting accurate reporting remotely.
🇺🇸 United States – Remote
💵 $22 / hour
⏳ Contract/Temporary
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 0%
+648 More Customer Support Jobs Available!

The average salary for remote customer support in Massachusetts is $80,876 per year. This is based on data from 2,942 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Support (1-2 yrs) | 1,083 | $60,833 |
🟡 Mid-level Customer Support (2-4 yrs) | 1,397 | $76,930 |
🟠 Senior Customer Support (5-9 yrs) | 336 | $122,353 |
🔴 Lead Customer Support (10+ yrs) | 126 | $186,311 |
We analyzed 2,321 job listings in the last year and found it takes about 35 days for employers to close a job opening.
We reviewed 2,958 job postings and found the top 10 skills employers are asking for most often are:
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs minutes after they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.