Operations Project Manager – Contract

🔥 8 minutes ago

🏈 Alabama, Arizona, +26 more states – Remote

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⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 15%

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Connections Health Solutions

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🏥 Healthcare

🏛️ Government

💰 $28M SERIES B on 2023-09

Healthcare • Government

Connections Health Solutions is a behavioral health services organization that operates 24/7 walk-in mental health crisis centers and crisis stabilization units across multiple U. S. communities. It provides immediate-access crisis care (including walk-in clinics, short-term stabilization, extended/subacute stabilization, and recovery support/coaching), accepts all individuals regardless of insurance, and partners with local governments, managed care organizations, and health systems to design and operate community crisis care systems. Connections also produces education and thought leadership on crisis care best practices and expands access through partnerships and new center openings.

📋 Description

• Support planning, coordination, and delivery of cross-functional healthcare and clinical operations initiatives across Connections Health Solutions’ behavioral health crisis network • Manage initiatives from intake through close, including scope, schedule, budget, risk, and change • Oversee multiple concurrent initiatives from planning through implementation with internal teams and outside vendors • Develop project plans and workplans covering objectives, milestones, timelines, and resource needs • Align stakeholders across clinical, operations, IT, and vendor teams on goals and deliverables • Keep initiatives on track to deliver expected impact, quality, and ROI on schedule • Ensure work complies with healthcare regulations, HIPAA privacy requirements, and organizational standards • Maintain project documentation, action-item and issue logs, status trackers, meeting notes, and shared files • Schedule meetings, prepare agendas, and follow up on action items and deliverables • Support the development and maturation of the Project Management Office • Develop and maintain standards, templates, SOPs, and reporting tools • Support process improvement and change adoption across sites • Coordinate people, budgets, and tools across concurrent initiatives • Manage scope and change control, document change requests, and secure approvals • Prepare status reports, dashboards, and presentations for leadership • Identify and mitigate project risks and issues • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Business Administration, Healthcare Administration, Project Management, or a related field, or equivalent relevant experience • 5+ years of experience in project coordination, project/program management, operations support, or process improvement • Demonstrated experience managing multiple projects with competing deadlines and priorities • Exceptional organizational and time management skills, with strong attention to detail • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook) • Experience with project management tools such as Smartsheet and Monday.com • Ability to work independently, manage ambiguity, and proactively drive projects to completion • Strong interpersonal and communication skills to collaborate across departments • Ability to work in a fast-paced, dynamic environment with shifting priorities • Ability to accommodate occasional travel to CHS sites as needed • Must be fully vaccinated with proper documentation, or exempt under the company’s exemption process, before the start date • PMP certification or in progress preferred • Master’s degree such as MHA, MBA, or MPH preferred • Healthcare, behavioral health, or crisis services experience preferred • Experience supporting clinical operations, telehealth/virtual care, EHR, or healthcare vendor implementations preferred • Process improvement experience such as LEAN or Six Sigma preferred • Experience supporting a PMO and familiarity with Power BI or Tableau preferred

🏖️ Benefits

• Comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity • Company-paid Basic Life, AD&D, Short-Term Disability, and Long-Term Disability • Voluntary Life insurance option for employees and their families • Health Savings Accounts with $1,000 to $2,000 employer contribution depending on plan • Flexible Spending Accounts for health care and dependent care • 401(k) company match after 6 months (50% of deferrals up to 6% of compensation) • Generous PTO starting at 160 hours accrued annually • 12 recognized company holidays • Company-paid parental leave for eligible employees • Employee Assistance Program with confidential emotional support, work-life solutions, financial solutions, legal assistance, and online support • Auto-enrollment in the 401(k) Plan after 90 days • Fully remote work arrangement

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