Product Manager

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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This company has sponsored H1B visas in the past.

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ConnectWise

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1982

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $585k Seed Round on 2019-06

SaaS • Cybersecurity • Enterprise

ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.

📋 Description

• Plan and execute ConnectWise platforms from requirements gathering through implementation and subsequent support • Design technical and functional specifications • Manage the product backlog • Coordinate and enhance development efforts with cross-functional teams • Aid partners in product navigation and find effective solutions • Support the Product Management team • Research, analyze, and document findings • Coach, review, and/or delegate work to other team members • Define and drive product business plans, strategy, and positioning aligned with corporate growth strategy • Collaboratively discover solutions, assess risks, and present data-informed solution narratives • Identify market opportunities and analyze competitive landscape, trends, and emerging opportunities • Interact with customers and prospects to define market requirements and communicate needs to the development team • Monitor product performance, adoption rates, user experience, and production issues • Prioritize the product backlog according to business and partner needs • Represent ConnectWise in partner engagements, events, conferences, and other venues

🎯 Requirements

• Ability to manage large projects and processes independently with limited supervision • Recognized subject matter expert of applicable work area • Ability to situationally adapt and understand new technology/processes as per business and partner requirements • Strong communication and presentation skills (verbal and written) with the ability to effectively communicate with both technical and non-technical partners • Ability to work in rapid pace environment with multiple projects, while maintaining high quality work • Demonstrated commitment to partner and team-oriented management • Familiarity with software development, database, server/client, and similar technical concepts • Demonstrated understanding of the techniques and methods of modern product management • Must be detail-oriented and able to work on multiple priorities simultaneously • Knowledge of MSDP industry • Preferred: Knowledge of Agile Methodology, software development life cycle, and Atlassian Product Suite • Bachelor’s degree in related field or related business experience • 5+ years relevant experience • Preferred: Experience in ConnectWise PSA application

🏖️ Benefits

• 0-10% travel may be required • Equal employment opportunities and a workplace free from discrimination and harassment • Reasonable accommodations for qualified individuals with disabilities • Other benefits and privileges of employment

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