Senior Sales Operations Analyst

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

📊 Sales Operations

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ConnectWise

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1982

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $585k Seed Round on 2019-06

SaaS • Cybersecurity • Enterprise

ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.

📋 Description

• Provides support to the Sales team, with a high attention to detail • Researches, analyzes, and documents findings • May coach and review the work of other team members • Develops and enhances key processes related to the Sales organization • Facilitates an open dialogue around business needs and expectations, within and outside the Sales function • Maintains and administers operations systems (ConnectWise, MCP, Quosal, etc.) and the related processes and procedures • Manages issues and supports the Sales team with technical and training assistance in quote creation, delivery, management, and execution processes • Manages outstanding sales quotes and proposals to keep sales information accurate and flowing properly • Reviews sales processes and procedures and offers recommendations for ways to make Sales and Sales Operations more efficient and streamlined • Builds out reporting needs for the Sales team • Identifies trends, deficiencies, and inconsistencies within sales data through data analysis and offers suggestions on interpreting the data • Acts as a point of contact for escalated inquiries or issues

🎯 Requirements

• Bachelor’s degree in related field or equivalent business experience • 4+ years of relevant experience • Ability to manage projects and processes independently with limited supervision • Advanced knowledge of applicable work area • Ability to situationally adapt and understand new technology/processes as per business and partner requirements • Strong organizational, analytical, and communication skills, both verbal and written • Strong problem-solving skills • Strong ability to interpret data and recommend changes to improve metrics.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development • Paid time off • Remote work options