Sales Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $76.7k - $128.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏢 Enterprise

⚕️ Healthcare Insurance

💰 Post-IPO Equity on 2020-03

Enterprise • Healthcare Insurance

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Serve as the operational backbone of the Sales organization, ensuring that tools, processes, and systems are running smoothly and consistently. • Act as the day-to-day operational partner to Sales, owning CRM hygiene, tool coordination, cross-functional execution, and project delivery. • Partner with IT to support the administration, configuration, and ongoing optimization of Salesforce as the core CRM platform. • Act as the Sales-side business partner to ensure Salesforce is configured to support sales workflows, usability, and adoption. • Own the day-to-day operation of all sales-facing tools, serving as the primary point of accountability for usability, alignment, and issue resolution. • Help define requirements, test changes, and validate releases related to Salesforce and adjacent Sales tools. • Coordinate user access requests, workflow changes, and integration needs through established IT processes. • Support tool rationalization and consolidation efforts by documenting business use cases and operational gaps. • Act as the operational liaison between Sales and key partner teams including Marketing, Deal Desk, IT, Product, and Finance. • Support Sales Enablement by helping create, organize, and maintain sales-facing content, ensuring materials are accurate, accessible, and aligned with tools and processes used by Sales. • Ensure alignment on processes such as lead flow, opportunity management, quoting handoffs, and system dependencies. • Translate Sales needs into clear, actionable business requirements for technical and operational partners. • Reinforce standard processes while supporting exceptions through appropriate governance paths. • Drive remediation of duplicates, stale records, orphaned data, and incomplete or inconsistent entries.

🎯 Requirements

• 5–8+ years of experience in Sales Operations, Business Operations, or Revenue Operations support roles. • Strong working knowledge of Salesforce in a Sales environment, with experience partnering closely with IT teams. • Proven ability to manage tools, processes, and cross-functional dependencies. • Comfortable acting as a first-line problem solver for Sales. • Strong communication skills and ability to translate between Sales, operations, and technical teams. • Highly organized, execution-focused, and comfortable operating in evolving environments.

🏖️ Benefits

• Medical, dental, vision, life and LTD insurance • HSA • 401(k) retirement plan