Social Media Manager

🕒 September 17

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💕 Social Media Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 33%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 56 days.
• Jobs at this company usually fill in 27 days.
• Reposted once.
• No salary listed.

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ConnectWise

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1982

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $585k Seed Round on 2019-06

SaaS • Cybersecurity • Enterprise

ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.

📋 Description

• Develop and execute a comprehensive B2B social media strategy across core corporate social channels • Own day-to-day platform governance, publishing, listening, and reporting using Sprinklr • Implement and refine AI-driven workflows, including automated tagging, LLM copywriting, smart scheduling, and social listening summarization • Plan and execute experiential social marketing strategies for major events • Create, curate, and optimize short-form content for IT professionals, MSP owners, and technology leaders • Monitor and nurture the online community and respond to mentions and inquiries • Support executive thought leadership programs through social content development and execution • Lead employee advocacy initiatives • Partner with Corporate Communications and executive stakeholders on executive social presence and thought leadership amplification • Track channel performance, competitive sentiment, and share of voice; deliver actionable insights and reports • Evaluate social media trends, algorithm updates, and platform changes to optimize performance • Design and deliver social selling and social advocacy training for sales teams and subject-matter experts

🎯 Requirements

• Deep experience across LinkedIn, Twitter/X, YouTube, Facebook, and Instagram; Reddit is a plus • Hands-on expertise using Sprinklr Publishing, Listening, and Analytics modules in an enterprise B2B environment • Demonstrated experience integrating AI tools such as ChatGPT/Claude and Sprinklr Copilot into daily social media operations • Strong understanding of B2B technology concepts and ability to translate complex IT capabilities into clear social messaging • Excellent B2B copywriting, editing, and content curation skills, especially for LinkedIn • Strong analytical capabilities to interpret engagement metrics, social listening data, and ROI • Ability to work independently in a remote environment while maintaining collaborative ties across teams • Ability to train, coach, and enable non-marketing teams on social selling and professional networking tactics • Proactive self-starter with experience identifying performance gaps, testing content formats, and presenting data-backed ideas • Bachelor’s degree in Communications, Marketing, Public Relations, or related field, or equivalent practical experience • 6+ years of dedicated social media management experience in B2B technology or SaaS • Experience engaging technical audiences such as IT directors, systems administrators, MSPs, or enterprise tech leaders

🏖️ Benefits

• 10-15% travel may be required, primarily for major company events, industry conferences, and field activations • Equal employment opportunities • Reasonable accommodations for qualified individuals with disabilities • Other benefits and privileges of employment as applicable

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