
501 - 1000 employees
Founded 1982
☁️ SaaS
🔒 Cybersecurity
🏢 Enterprise
💰 $585k Seed Round on 2019-06
SaaS • Cybersecurity • Enterprise
ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.
🔥 1 minute ago
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💕 Social Media Manager
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501 - 1000 employees
Founded 1982
☁️ SaaS
🔒 Cybersecurity
🏢 Enterprise
💰 $585k Seed Round on 2019-06
SaaS • Cybersecurity • Enterprise
ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.
• Develop and execute a comprehensive B2B social media strategy across core corporate social channels • Own day-to-day platform governance, publishing, listening, and reporting using Sprinklr • Implement and refine AI-driven workflows including automated tagging, LLM copywriting, smart scheduling, and social listening summarization • Plan and execute experiential social marketing strategies for major events • Create, curate, and optimize short-form content for IT professionals, MSP owners, and tech leaders • Monitor and nurture the online community and respond to mentions and inquiries • Develop social content supporting executive thought leadership, media engagements, and company narratives • Lead employee advocacy initiatives • Partner with Corporate Communications and executive stakeholders on executive social presence and content amplification • Track channel performance, competitive sentiment, and share of voice; provide actionable insights and reporting • Evaluate emerging social trends, algorithm updates, and platform changes to optimize performance • Design and deliver social selling and social advocacy training for sales teams and subject-matter experts
• Deep experience across LinkedIn, Twitter/X, YouTube, Facebook, and Instagram; Reddit is a plus • Hands-on expertise using Sprinklr Publishing, Listening, and Analytics modules in an enterprise B2B environment • Experience integrating AI tools such as ChatGPT/Claude and Sprinklr Copilot into daily social media operations • Strong understanding of B2B technology concepts and ability to translate complex IT capabilities into clear social messaging • Event and community-based social activation experience • Excellent B2B copywriting, editing, and content curation skills, especially for LinkedIn • Strong analytical capabilities to interpret engagement metrics, social listening data, and ROI • Ability to work independently in a remote environment while collaborating across cross-functional teams • Ability to train, coach, and enable non-marketing teams on social selling best practices • Proactive self-starter mindset with experience identifying performance gaps, testing content formats, and presenting data-backed ideas • Bachelor’s degree in Communications, Marketing, Public Relations, or related field, or equivalent practical experience • 6+ years of dedicated social media management experience in B2B technology or SaaS • Experience engaging technical audiences such as IT directors, systems administrators, MSPs, or enterprise tech leaders
• 10-15% travel may be required (primarily for major company events, industry conferences, and field activations) • Equal employment opportunities and a workplace free from discrimination and harassment • Reasonable accommodations for qualified individuals with disabilities • Other benefits and privileges of employment
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