Senior Manager, Business Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $136k - $180k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

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Clutch

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

✈️ Travel

💼 Consulting

Marketing • Travel • Consulting

Clutch is a results-driven consulting firm that redefines traditional consulting methods through a human-centered approach. By focusing on data-driven solutions, Clutch addresses gaps in business processes for companies of all sizes, including government entities, small businesses, and financial institutions. It specializes in marketing, communications, and event management, and utilizes proprietary tools and resources to drive transformational outcomes. Notably, Clutch applies a Human Transformation Approach to re-integrate human elements often overlooked by technology-led solutions. It offers AI-driven insights to predict and quantify human emotions, enhancing understanding and support for entrepreneurs and the startup marketplace.

📋 Description

• Lead the Revenue Operations team • Act as an operating partner to senior leaders across Sales, Marketing, Customer Success, Implementation, People, and Finance • Own shared business definitions, data, and processes for commercial teams • Develop partnership strategies, commercial models, and pricing and margin guidance • Coach the RevOps team, set priorities, and establish team rhythms • Learn the revenue funnel, customer lifecycle, and commercial team workflows • Deliver client-level margin and cost-to-serve analysis • Develop pricing and packaging recommendations for revenue leadership • Identify and automate manual, repetitive commercial processes using AI • Stand up a deal desk with approval workflows, pricing and discount guardrails, and standard commercial terms • Pressure-test Sales and Marketing plans for monthly business reviews and address risks • Build processes, tooling, and automation aligned with business outcomes • Launch AI-enabled workflows and automations that reduce manual reporting and reconciliation • Establish processes, tooling, and automation that operate without direct supervision • Develop self-serve AI-enabled tooling with measurable time savings

🎯 Requirements

• 5-8 years of total experience combining consulting or banking with time as an operator inside a company • Experience managing people, coaching individual contributors, giving direct feedback, making talent decisions, and building team rhythms • Startup experience in a fast-moving environment where structure had to be built • Strong analytical and financial modeling skills, including forecasting • Ability to build spreadsheet models from scratch and validate AI-generated outputs • Data-first and self-sufficient approach; comfort working with raw data • Commercial acumen, including commercial terms, pricing, discounting, margin, and deal structure • Clear communication with executives and cross-functional partners • Comfort with ambiguity and competing priorities • Relentless follow-through • Ability to challenge constructively, surface problems early, and resolve cross-team conflict • Industry experience in fintech, financial services, lending, banking, or credit unions is a nice-to-have • Legally authorized to work in the United States

🏖️ Benefits

• Remote work from anywhere • Twice-yearly off-sites • Flexible PTO days • Stock options • Home office setup budget • Work-related trip and co-working budget • Comprehensive health and dental insurance plans

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