Virtual Account Manager, Wound Care

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Connexio Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Connexio Health is your healthcare commercialization partner powered by data, technology, and human intelligence. With over 25 years of experience, we specialize in bridging the gap between healthcare providers and manufacturers, focusing on driving healthcare transformation and optimizing growth strategies. Our services include Downstream Demand Generation, Virtual Clinical Education, and Virtual Account Management, all aimed at enhancing strategic planning and achieving measurable outcomes in the healthcare market.

📋 Description

• Execute inbound and outbound sales activities using phone, video, email, text, live chat, and other approved channels • Build and maintain relationships with prescribers, customers, and key contacts in acute and post-acute care environments • Qualify leads, manage follow-up activity, overcome objections, and close opportunities • Support prescription activity and product utilization through professional education and follow-up • Collaborate with management on business plans, sales targets, and program improvement • Maintain an active prospect and customer pipeline • Meet activity expectations, including education sessions, calls, decision-maker contacts, opportunities opened, and sales closed • Document customer activity accurately in the CRM • Conduct virtual education sessions for healthcare professionals on product use, disease-state context, patient selection, and adoption best practices • Adapt communication and solutions to customer needs while following product instructions and program requirements • Perform other related duties as assigned

🎯 Requirements

• Proven success in pharmaceutical, medical device, healthcare, or other sales environments • Demonstrated ability to meet or exceed sales quotas and activity goals • Strong consultative selling skills, including rapport building, needs discovery, feature-and-benefit communication, objection handling, and closing • Excellent written, verbal, telephone, and presentation skills • Ability to educate healthcare professionals clearly and confidently in a virtual setting • Experience using a CRM platform to manage records, document activity, track opportunities, and schedule follow-up • Strong attention to detail, organization, and follow-through • Dependable, punctual, self-motivated, and comfortable working independently in a remote environment • Flexible and adaptable to changing customer, client, and program needs • Ability to work collaboratively with teammates, managers, customers, and business partners • Comfortable working in a goal-driven environment with defined call strategies, activity expectations, and performance metrics • Professional, distraction-free workspace • Reliable hard-wired internet access • Flexibility in scheduling may be required • Four-year Technical or Business Degree or equivalent combination of education plus experience (preferred) • Prefer two or more years of experience in wound care, a clinical setting, or healthcare education • Experience supporting prescribers or healthcare professionals in acute or post-acute care settings • Bilingual English/Spanish communication skills (preferred)

🏖️ Benefits

• Flexible, virtual work environment • Comprehensive benefits package • Opportunity to support meaningful healthcare solutions • Minimal travel; occasional overnight travel for training may be required