Director of Account Management

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Constructor

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

☁️ SaaS

🤖 Artificial Intelligence

🛍️ eCommerce

💰 $25M Series B - Constructor on 2024-06

SaaS • Artificial Intelligence • eCommerce

Constructor is an AI-native, API-first platform that provides product search and discovery solutions optimized for e-commerce. The company offers a commerce reasoning engine and a suite of features — search, autosuggest, personalized recommendations, AI shopping agents, attribute enrichment, retail media, and cross-channel discovery — to help retailers and enterprises deliver personalized discovery experiences across onsite and offsite touchpoints. Constructor positions itself as a specialist in product discovery for both B2C and B2B retail, integrating with existing tech stacks and emphasizing transparent, explainable AI for merchandising and conversion optimization.

📋 Description

• As Constructor’s Director of Account Management you'll be responsible for managing a team of Account Managers and owning goals for upsell revenue and net revenue retention. • In order to achieve the goals, we need someone who can feel a personal responsibility for the challenges, development, and success of your team. • Train and develop Account Managers through hiring, onboarding and providing ongoing sales enablement. • Identify key figures and inflection points in deals, staying on top of emerging trends, and collaborating with internal C-level, Engineering, and Customer Success. • Be responsible for ensuring your team of AMs run a tight renewals, up-sales, and cross-sales process, and for developing and reporting on sales/pipeline, reporting to the Director of Account Management. • Attend Quarterly Business Reviews with Customers to ensure understanding of account needs and adoption of new products. • Pitch Customers on additional feature and capability needs that align with the Constructor roadmap and portfolio.

🎯 Requirements

• 4+ years of proven experience selling technical enterprise SaaS solutions. • 2+ years of sales management experience in SaaS. • Have a proven track record of meeting or exceeding your sales numbers in a market that is highly competitive. • Proven success in closing 6 and 7 figure deals. • Experience in managing teams with a hands-on, value-led approach within complex cycles that require ongoing strategy and tactical planning sessions. • Are skilled at negotiating business terms with line-of-business, procurement and contract teams, senior management and/or C-level executives • Have a proven ability in managing complex, enterprise sales cycles from start to finish, from business champion to the CEO level – effectively demonstrating the product and the business and economic benefits to each stakeholder group. • Must have a Bachelor's degree. Previous Sales Methodology training, SaaS Performance Management or Applications experience, and strong customer references preferred • Preferred: Marketing technology experience and experience selling to large enterprise retail brands.

🏖️ Benefits

• 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year • 💰 A competitive compensation package including stock options • 🌎 Fully remote team - choose where you live • 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office • 💻 Apple laptops provided for new employees • 🧑‍🎓 Training and development budget for every employee, refreshed each year • 👪 Parental leave for qualified employees • 🧠 Work with smart people who will help you grow and make a meaningful impact