Engineering Manager – Customer Developer Experience

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $80k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

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Constructor

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

☁️ SaaS

🤖 Artificial Intelligence

🛍️ eCommerce

💰 $25M Series B - Constructor on 2024-06

SaaS • Artificial Intelligence • eCommerce

Constructor is an AI-native, API-first platform that provides product search and discovery solutions optimized for e-commerce. The company offers a commerce reasoning engine and a suite of features — search, autosuggest, personalized recommendations, AI shopping agents, attribute enrichment, retail media, and cross-channel discovery — to help retailers and enterprises deliver personalized discovery experiences across onsite and offsite touchpoints. Constructor positions itself as a specialist in product discovery for both B2C and B2B retail, integrating with existing tech stacks and emphasizing transparent, explainable AI for merchandising and conversion optimization.

📋 Description

• Lead engineers on the Customer Developer Experience team • Partner directly with external developers integrating Constructor’s platform and provide hands-on technical guidance • Build and guide advanced open-source tooling for platform integrations • Set the technical strategy for open-source tooling and improve the external developer experience • Own the reliability, quality, and documentation of libraries • Collaborate with product, customer success, data science, and engineering teams to prioritize features and address customer needs • Balance hands-on integration support with long-term tooling development • Own the team hiring process from pipeline development through interviews and closing candidates • Guide engineers’ career development through feedback, stretch opportunities, and obstacle removal • Set standards for the team’s tech stack, tooling, and testing practices • Guide development and maintenance of TypeScript/React UI libraries • Drive intuitive tools, comprehensive documentation, and reference examples to shorten integrators’ time to value

🎯 Requirements

• 5+ years of web development experience • At least 2 years directly leading an engineering team • Proficiency with JavaScript and React • TypeScript experience is a plus • Strong analytical and problem-solving skills • Ability to triage issues and prioritize tasks effectively • Interest in interacting with customers and solving new problems daily • Ability to work closely with internal teams • Clear written and verbal communication • Comfortable engaging with technical and non-technical stakeholders • Experience contributing to or maintaining open source projects is a plus • English at C1 level (CEFR) or higher • Able to attend regular meetings between 2 and 8 pm UTC • Passion to fuel the continued success of a high-growth startup

🏖️ Benefits

• Unlimited vacation time; employees are strongly encouraged to take at least 3 weeks per year • Fully remote team; choose where you live • Work from home stipend • Apple laptops provided for new employees • Training and development budget, refreshed each year • Maternity and paternity leave for qualified employees • Work with smart people who will help you grow and make a meaningful impact • Stock options offered in addition to base salary • Regular team offsites